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cPanel update blocked due to disk space available issue

Discussion in 'General Discussion' started by Jafar Muhammed, Mar 21, 2017.

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  1. Jafar Muhammed

    Jafar Muhammed Active Member

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    Hello all,
    I am getting this error notification.

    cPanel & WHM cannot update due to insufficient disk space in the staging directory, '/usr/local/cpanel'. The system requires 3 GB to update; this directory only has 2.61 GB available. The system failed to find a new staging directory with enough space to update. You can either clear enough disk space or select a new staging directory with enough disk space at Update Preferences interface.

    I had been receiving this notification when my version was 11.62.0.16, but I ignored the message. But Since today, I started getting this message. According to the notification, my cPanel version would be 11.62.0.15. But it is not.

    The interesting part is at the top of WHM; I could see WHM 62.0 (build 17).
    Under Update Preferences, it shows
    Installed Version:62.0.17 Current Tier: stable.
    I can see there are an 8+ GB available in Disk Usage section.

    But still, I am getting this update blocker message.
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Could you post the output from the "df -h" command on your system?

    Thank you.
     
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  3. Jafar Muhammed

    Jafar Muhammed Active Member

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    Here is the df-h output.

    Filesystem Size Used Avail Use% Mounted on
    /dev/vda1 20G 11G 8.2G 57% /
    tmpfs 1.9G 0 1.9G 0% /dev/shm
    /usr/tmpDSK 681M 17M 629M 3% /tmp
     
  4. SysSachin

    SysSachin Well-Known Member

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    Hello,

    Try to make some free space on your server and run upcp again on your server. Check /var/log directory and remove old logs from your server.
     
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  5. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    The output you provided suggests you have enough space to complete the cPanel update. Does the update proceed when running the "/scripts/upcp --force" command?

    Thank you.
     
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  6. Jafar Muhammed

    Jafar Muhammed Active Member

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    Hello @cPanelMichael @SysSachin, since a few days, I haven't received the blocker emails. I feel the issue is solved now (?).
    May I reopen this thread or create another if again I happen to see them and close this now?
     
  7. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello @Jafar Muhammed,

    Absolutely, feel free to reply to this thread if you encounter the same issue again.

    Thanks!
     
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