Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

cPanel Update failed and tailwatchd issue

Discussion in 'General Discussion' started by fuzioneer, May 17, 2018.

Tags:
  1. fuzioneer

    fuzioneer Well-Known Member

    Joined:
    Dec 12, 2003
    Messages:
    100
    Likes Received:
    0
    Trophy Points:
    166
    automatic cPanel & whm update failed according to the logs back on 12th May

    Maintenance ended; however, it did not exit cleanly (65280). Review the update logs to determine why the update failed.

    a few days later this is in the logs:-
    Code:
    [2018-05-14 04:03:03 +0100] Preparing... ########################################
    [2018-05-14 04:03:03 +0100] Updating / installing...
    [2018-05-14 04:03:03 +0100] rpm_is_working-1.0-0 ########################################
    [2018-05-14 04:03:03 +0100] /etc/host.conf: line 6: bad command `nospoof on'
    [2018-05-14 04:03:03 +0100] Detected cron=1 (cron mode set from command line)
    [2018-05-14 04:03:03 +0100] 1% complete
    [2018-05-14 04:03:03 +0100] Running Standardized hooks
    [2018-05-14 04:03:03 +0100] 2% complete
    [2018-05-14 04:03:03 +0100] mtime on upcp is 1526007834 (Fri May 11 04:03:54 2018)
    ----------------------------------------------------------------------------------------------------
    => Log opened from /usr/local/cpanel/scripts/updatenow (21643) at Mon May 14 04:03:05 2018
    [2018-05-14 04:03:05 +0100] Detected version '11.70.0.34' from version file.
    [2018-05-14 04:03:05 +0100] Running version '11.70.0.34' of updatenow.
    [2018-05-14 04:03:05 +0100] Target version set to '11.70.0.39'
    [2018-05-14 04:03:05 +0100] Switching to 11.70.0.39 to determine if we can reach that version without failure.
    [2018-05-14 04:03:05 +0100] ***** FATAL: Failed to download updatenow.static from server: The system cannot update the /var/cpanel/sysinfo.config file. at /usr/local/cpanel/Cpanel/GenSysInfo.pm line 113.
    
    
    and now also tailwatchd has issues:-

    Code:
    May 13 03:42:25 myserver.co.uk restartsrv_tailwatchd[16374]: ATTENTION ATTENTION ATTENTION ATTENTION
    May 13 03:42:25 myserver.co.uk restartsrv_tailwatchd[16374]: The tailwatchd driver 'Cpanel::TailWatch::Eximstats' (Cpanel/TailWatch/Eximstats.pm) could not create an object.
    May 13 03:42:25 myserver.co.uk restartsrv_tailwatchd[16374]: More specifically:
    May 13 03:42:25 myserver.co.uk restartsrv_tailwatchd[16374]: The system cannot update the /var/cpanel/sysinfo.config file. at /usr/local/cpanel/Cpanel/GenSysInfo.pm line 113.
    May 13 03:42:25 myserver.co.uk restartsrv_tailwatchd[16374]: ATTENTION ATTENTION ATTENTION ATTENTION
    May 13 03:42:25 myserver.co.uk restartsrv_tailwatchd[16374]: !!
    May 13 03:42:25 myserver.co.uk restartsrv_tailwatchd[16374]: [Sun May 13 03:42:25 2018] Starting /usr/local/cpanel/libexec/tailwatch/tailwatchd daemon
    May 13 03:42:25 myserver.co.uk restartsrv_tailwatchd[16374]: Log is at /usr/local/cpanel/logs/tailwatchd_log
    May 13 03:42:25 myserver.co.uk systemd[1]: Started tailwatchd.
    May 13 04:08:08 myserver.co.uk restartsrv_tailwatchd[26683]: [26683] [2018-05-13 04:08:08 +0100] [] No PID in /var/run/tailwatchd.pid
    
     
    #1 fuzioneer, May 17, 2018
    Last edited by a moderator: May 17, 2018
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,261
    Likes Received:
    390
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. fuzioneer

    fuzioneer Well-Known Member

    Joined:
    Dec 12, 2003
    Messages:
    100
    Likes Received:
    0
    Trophy Points:
    166
    ok i did indeed have the line with "nospoof on"

    commented it out, how do i do the update and restore tailwatchd manually now ?
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,261
    Likes Received:
    390
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Try forcing cPanel to update again.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice