cPanel update failed unable to retreive tier version info

barkins

Registered
Aug 28, 2015
4
0
1
Los Angeles, CA
cPanel Access Level
Root Administrator
Received the following email last night:

[2016-05-16 01:58:02 -0700] Detected version '11.56.0.14' from version file.
[2016-05-16 01:58:02 -0700] Running version '11.56.0.14' of updatenow.
[2016-05-16 01:58:02 -0700] Using mirror '184.168.47.225' for host 'httpupdate.cpanel.net'.
[2016-05-16 01:58:16 -0700] ***** FATAL: Unable to retrieve tier version info: Signature verification failed for URL 'http://httpupdate.cpanel.net/cpanelsync/TIERS'. Could not find a GnuPG signature in the signature file. Please see cPanel & WHM Download Security - cPanel Knowledge Base - cPanel Documentation for further information about this error.
What does it mean exactly?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,258
463
Hello,

It's likely you encountered a temporary issue with one of our mirrors. Could you verify if the issue has since continued to occur?

Thank you.