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cPanel update failed unable to retreive tier version info

Discussion in 'General Discussion' started by barkins, May 16, 2016.

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  1. barkins

    barkins Registered

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    Received the following email last night:

    [2016-05-16 01:58:02 -0700] Detected version '11.56.0.14' from version file.
    [2016-05-16 01:58:02 -0700] Running version '11.56.0.14' of updatenow.
    [2016-05-16 01:58:02 -0700] Using mirror '184.168.47.225' for host 'httpupdate.cpanel.net'.
    [2016-05-16 01:58:16 -0700] ***** FATAL: Unable to retrieve tier version info: Signature verification failed for URL 'http://httpupdate.cpanel.net/cpanelsync/TIERS'. Could not find a GnuPG signature in the signature file. Please see cPanel & WHM Download Security - cPanel Knowledge Base - cPanel Documentation for further information about this error.
    What does it mean exactly?
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    It's likely you encountered a temporary issue with one of our mirrors. Could you verify if the issue has since continued to occur?

    Thank you.
     
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