The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

cPanel update failure during update now

Discussion in 'General Discussion' started by ethagana, Apr 4, 2014.

  1. ethagana

    ethagana Registered

    Joined:
    Apr 4, 2014
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Hi everone,

    I have been having this really frustrating problem on my server, the logs are shown below. Anybody know what could be the matter?

    Cpanel update failure during updatenow
    An error was detected which prevented updatenow from completing normally.
    Please review the enclosed log for further details

    Code:
    ----------------------------------------------------------------------------------------------------
    
    [20140403.211704]   Detected version '11.38.2.23' from version file.
    [20140403.211704]   Using mirror '208.100.0.204' for host 'httpupdate.cpanel.net'.
    [20140403.211704]   Target version set to '11.42.0.23'
    [20140403.211704]   Upgrade requested to a version more than 1 LTS away. Will upgrade to next LTS first (11.42.0.23).
    [20140403.211704]   Target version set to '11.40.1.13'
    [20140403.211704]   Switching to version '11.40.1.13' of updatenow to perform sync.
    [20140403.211705]   All Needed RPMS are installed.
    [20140403.211705]   Staging 11.40.1.13 cpanelsync files prior to updating /usr/local/cpanel
    [20140403.211705]   Staging x3 theme changes
    [20140403.211705]   Retrieving and staging /cpanelsync/11.40.1.13/x3/.cpanelsync.bz2
    [20140403.211705]   Using mirror '208.100.0.204' for host 'httpupdate.cpanel.net'.
    [20140403.211705]   Staging files for x3
    [20140403.211705]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js2/mail/filters/editfilter-ja.js.bz2
    [20140403.211705]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js2/mail/archive-ru.js.bz2
    [20140403.211705]   Retrieving and staging /cpanelsync/11.40.1.13/x3/branding/business2business/.dist/heading_sprites_bg_snap_to_smallest_width.png.map.bz2
    [20140403.211705]   Retrieving and staging /cpanelsync/11.40.1.13/x3/branding/tealmadness/.dist/ui_sprites_img_skip_filetype_gif.jpg.map.bz2
    [20140403.211705]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js2/ssl/csrs-hi.js.bz2
    [20140403.211705]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js2/ssl/csrs-it.js.gz
    [20140403.211705]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js/filemanager_editors-pt.js.bz2
    [20140403.211705]   Retrieving and staging /cpanelsync/11.40.1.13/x3/branding/falltheme/.dist/icon_sprites_img.jpg.map.bz2
    [20140403.211705]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js2/ssl/crts-fr.js.gz
    [20140403.211705]   Retrieving and staging /cpanelsync/11.40.1.13/x3/ssl/generate_cert.tt.bz2
    [20140403.211705]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js2/mail/pops-nl.js.bz2
    [20140403.211705]   Retrieving and staging /cpanelsync/11.40.1.13/x3/cpanelpro/filelist-thumbs.html.bz2
    [20140403.211705]   Retrieving and staging /cpanelsync/11.40.1.13/x3/branding/.dist/icon_sprites_img_scale_60percent.png.map.bz2
    [20140403.211705]   Retrieving and staging /cpanelsync/11.40.1.13/x3/css2/mail/delegatelist.css.gz
    [20140403.211705]   Retrieving and staging /cpanelsync/11.40.1.13/x3/sql/wizard3.html.bz2
    [20140403.211705]   Retrieving and staging /cpanelsync/11.40.1.13/x3/branding/mobile/.dist/heading_sprites_img.png.map.bz2
    [20140403.211705]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js2/mail/delegatelist-pt_br.js.bz2
    [20140403.211705]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js2/ssl/crts-bn.js.gz
    [20140403.211705]   Retrieving and staging /cpanelsync/11.40.1.13/x3/branding/servers/.dist/ui_sprites_bg_snap_to_smallest_width.png.map.bz2
    [20140403.211705]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js2/ssl/crts-pl.js.bz2
    [20140403.211705]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js2/webdav/accounts_webdav-it.js.bz2
    [20140403.211705]   Retrieving and staging /cpanelsync/11.40.1.13/x3/branding/the_beach/.dist/icon_sprites_img_scale_60percent.png.map.bz2
    [20140403.211705]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js2/mail/archive-ro.js.gz
    [20140403.211705]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js2/ssl/crts-hi.js.bz2
    [20140403.211705]   Retrieving and staging /cpanelsync/11.40.1.13/x3/mail/clientconfinclude.tmpl.bz2
    [20140403.211705]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js2/mail/filters/editfilter-en.js.bz2
    [20140403.211705]   Retrieving and staging /cpanelsync/11.40.1.13/x3/webdav/dopasswd.html.bz2
    [20140403.211705]   Creating directory /usr/local/cpanel/base/frontend/x3/js2/psql-cpanelsync
    [20140403.211705]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js2/psql/index-es_es.js.bz2
    [20140403.211705]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js2/psql/index-bn.js.bz2
    [20140403.211705]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js2/mail/archive-hi.js.bz2
    [20140403.211705]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js2/ssl/crts-es.js.bz2
    [20140403.211705]   Retrieving and staging /cpanelsync/11.40.1.13/x3/branding/tealmadness/.dist/icon_sprites_img_scale_60percent.png.bz2
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js2/mail/delegatelist-nl.js.gz
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/css2-min/ssl/keys.css.gz
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/css2/ssl/csrs.css.gz
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/branding/falltheme/.dist/ui_sprites_img_skip_filetype_gif.jpg.map.bz2
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js/filemanager_editors_optimized-de.js.bz2
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js2/ssl/install.js.bz2
    [20140403.211706]   Creating directory /usr/local/cpanel/base/frontend/x3/filemanager/editors-cpanelsync
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/filemanager/editors/image_link.html.bz2
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/branding/motor_city/.dist/ui_sprites_img.png.map.bz2
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js/filemanager_editors-en.js.gz
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js2/ssl/csrs-ru.js.gz
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/ftp/instructions/filezilla.html.bz2
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js2/ssl/csrs-zh.js.bz2
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/filemanager/editors/html_editor-es_es.js.bz2
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js2/ssl/install-pt_br.js.bz2
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js2/ssl/csrs-bn.js.bz2
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/branding/crimson_smoke/.dist/icon_sprites_img.jpg.map.bz2
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/branding/the_beach/.dist/heading_sprites_compleximg.jpg.map.bz2
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/filemanager/editors/html_editor-zh.js.bz2
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/branding/motor_city/.dist/ui_sprites_img_only_filetype_gif.gif.map.bz2
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js2/ssl/keys-pt_br.js.bz2
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/lang/russian.bz2
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/branding/sundaymorning/.dist/heading_sprites_bg_snap_to_smallest_width.png.map.bz2
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/branding/mobile/.dist/heading_sprites_compleximg.jpg.map.bz2
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/psql/addusers.html.bz2
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/branding/black_ice/.dist/ui_sprites_img_only_filetype_gif.gif.map.bz2
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/branding/black_ice/.dist/icon_sprites_img.jpg.map.bz2
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js2/mail/delegatelist-es_es.js.gz
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js2/ssl/install-ro.js.bz2
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/branding/motor_city/.dist/icon_sprites_img_scale_60percent.png.bz2
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js2/ssl/keys-es_es.js.bz2
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js2/mail/filters/editfilter-pt.js.gz
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/telnet/index.html.bz2
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/ssl/index.tt.bz2
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js2/webdav/accounts_webdav-de.js.bz2
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js2/psql/index-hi.js.bz2
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js/filemanager_editors_optimized-es_es.js.bz2
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js/filemanager_editors_optimized-pl.js.bz2
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/branding/monsoon/.dist/icon_sprites_img.jpg.bz2
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js2/ssl/keys-it.js.gz
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/branding/the_beach/.dist/icon_sprites_img_scale_60percent.png.bz2
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js2/mail/filters/editfilter-hi.js.bz2
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/branding/business2business/.dist/ui_sprites_img_skip_filetype_gif.jpg.map.bz2
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/branding/crimson_smoke/.dist/ui_sprites_img_only_filetype_gif.gif.map.bz2
    [20140403.211706]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js2/mail/pops.js.bz2
    [20140403.211707]   Retrieving and staging /cpanelsync/11.40.1.13/x3/ftp/addftp.html.bz2
    [20140403.211707]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js/filemanager_editors-pt_br.js.bz2
    [20140403.211707]   Retrieving and staging /cpanelsync/11.40.1.13/x3/branding/clocks/.dist/ui_sprites_img.png.map.bz2
    [20140403.211707]   Retrieving and staging /cpanelsync/11.40.1.13/x3/branding/crimson_smoke/.dist/icon_sprites_img.jpg.bz2
    [20140403.211707]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js2/mail/delegatelist-pl.js.bz2
    [20140403.211707]   Retrieving and staging /cpanelsync/11.40.1.13/x3/filemanager/editors/html_editor-pl.js.bz2
    [20140403.211707]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js2/mail/filters/editfilter-es.js.gz
    [20140403.211707]   Retrieving and staging /cpanelsync/11.40.1.13/x3/mail/archive_list.tmpl.bz2
    [20140403.211707]   Retrieving and staging /cpanelsync/11.40.1.13/x3/css2/ssl/keys.css.bz2
    [20140403.211707]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js2/ssl/install-nl.js.bz2
    [20140403.211707]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js2/mail/filters/editfilter-pt_br.js.bz2
    [20140403.211707]   Retrieving and staging /cpanelsync/11.40.1.13/x3/branding/black_ice/.dist/ui_sprites_img_skip_filetype_gif.jpg.map.bz2
    [20140403.211707]   Retrieving and staging /cpanelsync/11.40.1.13/x3/js2/mail/delegatelist-fr.js.gz
    [20140403.211707]   Retrieving and staging /cpanelsync/11.40.1.13/x3/branding/.dist-hi.js.gz
    [20140403.211853]   Retrieving and staging /cpanelsync/11.40.1.13/cpanel/scripts/cpbackup.bz2
    [20140403.211853] E Failed to download /usr/local/cpanel/scripts/cpbackup-cpanelsync.bz2
    [20140403.211853]   Retrying download (attempt 2/5)
    [20140403.211853] E Failed to download /usr/local/cpanel/scripts/cpbackup-cpanelsync.bz2
    [20140403.211853]   Retrying download (attempt 3/5)
    [20140403.211853] E Failed to download /usr/local/cpanel/scripts/cpbackup-cpanelsync.bz2
    [20140403.211853]   Retrying download (attempt 4/5)
    [20140403.211853] E Failed to download /usr/local/cpanel/scripts/cpbackup-cpanelsync.bz2
    [20140403.211853]   Retrying download (attempt 5/5)
    [20140403.211853] E Failed to download /usr/local/cpanel/scripts/cpbackup-cpanelsync.bz2
    [20140403.211853]   The Administrator will be notified to review this output when this script completes
    [20140403.211853] E Detected events which require user notification during updatenow. Will send iContact the log
     
    #1 ethagana, Apr 4, 2014
    Last edited by a moderator: Apr 7, 2014
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,854
    Likes Received:
    676
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Hello :)

    It's possible there was a temporary issue with the download mirror your server was connecting to. Could you try forcing an update of cPanel and letting us know if the issue continues?

    Thank you.
     
Loading...

Share This Page