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Cpanel update failure during updatenow

Discussion in 'General Discussion' started by logicexpertise, Nov 19, 2014.

  1. logicexpertise

    logicexpertise Registered

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    I've been receiving an email with the subject "Cpanel update failure during updatenow" for the past 5 days. Here's an extract from the last part of the email:

    Code:
    ------------------------------------------------------------------------------------------------------
    ...
    [20141112.033341]   Retrieving and staging /cpanelsync/11.46.0.12/cpanel/Whostmgr/Transfers/Systems/Htaccess.pm.bz2
    [20141112.033341]   Retrieving and staging /cpanelsync/11.46.0.12/cpanel/share/libraries/cjt2/dist/io/uapi-request.js.src.js.bz2
    [20141112.033341] E md5sum mismatch (actual: e5fcf9ce74259bbead8f9ce4842465fe) (expected: 8283a7501a00f03eece7a0d271699d49) (size: 4096)
    [20141112.033341]   Retrying download (attempt 2/5)
    [20141112.033341] E md5sum mismatch (actual: a91f8e6e3ae19a17f9aef496a200b2ff) (expected: 8283a7501a00f03eece7a0d271699d49) (size: 8192)
    [20141112.033341]   Retrying download (attempt 3/5)
    [20141112.033342] E md5sum mismatch (actual: a91f8e6e3ae19a17f9aef496a200b2ff) (expected: 8283a7501a00f03eece7a0d271699d49) (size: 8192)
    [20141112.033342]   Retrying download (attempt 4/5)
    [20141112.033342] E md5sum mismatch (actual: a91f8e6e3ae19a17f9aef496a200b2ff) (expected: 8283a7501a00f03eece7a0d271699d49) (size: 8192)
    [20141112.033342]   Retrying download (attempt 5/5)
    [20141112.033342] E md5sum mismatch (actual: a91f8e6e3ae19a17f9aef496a200b2ff) (expected: 8283a7501a00f03eece7a0d271699d49) (size: 8192)
    [20141112.033342]   The Administrator will be notified to review this output when this script completes
    [20141112.033342] E Detected events which require user notification during updatenow. Will send iContact the log
    ...
    ------------------------------------------------------------------------------------------------------------
    The full email is too big to attach (1.4MB), but there is no error up until the extract above.

    Can somebody please help.

    Thanks,
    LOGIC EXPERTISE
     
    #1 logicexpertise, Nov 19, 2014
    Last edited by a moderator: Nov 19, 2014
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Could you verify the server has enough disk space and inodes? Check the output of "df -h" and "df -i" during the upcp process to see if it's reaching 100% usage.

    Thank you.
     
  3. logicexpertise

    logicexpertise Registered

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    Yes, that was it. There was 1.8G available on the /usr partition at the start of the update, but it seems it needed a minimum of 2G. Previously 1.6G seemed to have been enough. A check prior to starting would help.

    Thanks.
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    This has been addressed recently:

    Fixed case 135913: Increase update/install blocker to 3GB from 1.6GB for /usr/local/cpanel.

    Thank you.
     
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