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Cpanel update failure in upcp

Discussion in 'General Discussion' started by mattiusg, Dec 16, 2011.

  1. mattiusg

    mattiusg Registered

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    Hi.

    I'm new to cpanel and hosting provider suggest I use this forum. I recently received an email from one of our dedicated servers saying:

    Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1323995701.log` failed, exited with code 6400

    Could anyone advise me is this is something I need to deal with or is it not an issue?

    Many thanks in advance for any assistance or suggestions
     
  2. quietFinn

    quietFinn Well-Known Member

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    I'd suggest you check this log:
    /var/cpanel/updatelogs/update.1323995701.log
     
  3. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    It appears you've opened ticket 2069070 about the issue and we are awaiting login credentials to investigate further. Please always mention in the forum if you have opened up a ticket with us for tracking purposes.
     
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