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Cpanel update failure in upcp

Discussion in 'General Discussion' started by dannette, May 7, 2013.

  1. dannette

    dannette Registered

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    I'm seeing all these posts with similar problems but their logs are giving more information than I can see in mine. The error sent by email said:

    Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1367903701.log` failed, exited with code 255 (signal = 0)

    So I opened the log and tried to figure it out. It has very little info to go on (unless "E Running" means something I don't know about):

    Code:
    => Log opened from /usr/local/cpanel/scripts/upcp at Tue May  7 01:15:01 2013
    [20130507.011501]   Detected cron=1 (cron mode set from command line)
    => Log closed Tue May  7 01:15:02 2013
    [20130507.011502]   Running Standardized hooks
    [20130507.011502]   mtime on upcp is 1363065664 (Tue Mar 12 01:21:04 2013)
    ----------------------------------------------------------------------------------------------------
    => Log opened from /usr/local/cpanel/scripts/updatenow at Tue May  7 01:15:03 2013
    [20130507.011503]   Detected version '11.36.1.5' from version file.
    => Log closed Tue May  7 01:16:03 2013
    [20130507.011603] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1367903701.log` failed, exited with code 255 (signal = 0)
    => Log closed Tue May  7 01:16:03 2013

    Can anyone help? Thanks.
     
  2. cPanelNick

    cPanelNick Administrator
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    Please open a ticket using the link in my signature.
     
  3. migue76

    migue76 Member

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    Hello. I'm having the same trouble. Any news about this?
     
  4. CitizenK

    CitizenK Well-Known Member

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    Can you please also open a support ticket, using the suport ticket link in my signature.

    Thanks,
     
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