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Cpanel update failure in upcp

Discussion in 'CloudLinux' started by Tai87, Feb 16, 2015.

  1. Tai87

    Tai87 Registered

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    Hi there, can anyone tell me how to solve this?

    Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1424055842.log` failed, exited with code 2 (signal = 0)

    I'm receving this e-mail everyday.

    Look's like it's an error when cPanel try's to update.

    How could I fix it?

    Thanks,

    Tai
     
  2. sadasan

    sadasan Active Member

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    Do you have enough cpu and memory?

    I have VPS with 4x2Ghz, 4GB RAM, and cpu bursts up to 90% and memory usage exceeds 4GB when it is executed on 5:10 a.m.
    So, the enough ability may be required.
     
  3. Tai87

    Tai87 Registered

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    Yes Sadasan, i have enough cpu and memory.

    Thanks for your reply.

    I already asked my hosting provider, but they dont know how to fix it.

    Anyone have another ideas for what is happening?

    Thnaks
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    There's not enough information in that output to determine the reason why the cPanel update is failing. Please open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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  5. Tai87

    Tai87 Registered

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    Thanks Michael,

    I will do that.
     
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Feel free to post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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