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Cpanel update failure

Discussion in 'General Discussion' started by TnExperts, Apr 12, 2013.

  1. TnExperts

    TnExperts Registered

    Joined:
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    WHM/cPanel version : 11.36.0 (build 21)

    Log :
    Code:
    [20130412.112022]   Detected version '11.36.0.21' from version file.
    [20130412.112022]   --force passed on command line. Upgrade will disregard update config settings.
    [20130412.112023]   Target version set to '11.36.0.21'
    [20130412.112023]   Checking license
    [20130412.112023]   License file check complete
    [20130412.112023]   Checking that the RPM DB is OK...
    [20130412.112023]   glibc-2.5-107.el5_9.1
    [20130412.112023]   OK: RPM DB is responding to queries
    [20130412.112023]   Testing if rpm_is_working RPM is installed
    [20130412.112023]   package rpm_is_working is not installed
    [20130412.112023]   Testing if it's possible to install a simple RPM
    [20130412.112023]   Preparing...                ##################################################
    [20130412.112023]   rpm_is_working              ##################################################
    [20130412.112023]   Switching to version '11.36.0.21' of updatenow to perform sync.
    [20130412.112025]   All Needed RPMS are installed.
    [20130412.112025]   Staging 11.36.0.21 cpanelsync files prior to updating /usr/local/cpanel
    [20130412.112025]   Staging x3 theme changes
    [20130412.112025]   Retrieving and staging /cpanelsync/11.36.0.21/x3/.cpanelsync.bz2
    [20130412.112025]   Using mirror: 159.253.142.50
    [20130412.112025]   Staging files for x3
    [20130412.112032]   Retrieving and staging /cpanelsync/11.36.0.21/x3/branding/index.html.bz2
    [20130412.112036]   Retrieving and staging /cpanelsync/11.36.0.21/x3/branding/stdfooter.html.bz2
    [20130412.112040]   Retrieving and staging /cpanelsync/11.36.0.21/x3mail/.cpanelsync.bz2
    [20130412.112040]   Using mirror: 159.253.142.50
    [20130412.112040]   Staging files for x3mail
    [20130412.112041]   Staging cpanel changes
    [20130412.112041]   Retrieving and staging /cpanelsync/11.36.0.21/binaries/linux-i386/.cpanelsync.bz2
    [20130412.112041]   Using mirror: 159.253.142.50
    [20130412.112041]   Retrieving and staging /cpanelsync/11.36.0.21/cpanel/.cpanelsync.bz2
    [20130412.112042]   Staging files for binaries/linux-i386
    [20130412.112049]   Staging files for cpanel
    [20130412.112110]   Retrieving and staging /cpanelsync/11.36.0.21/cpanel/Whostmgr/Pkgacct/register_transfer.bz2
    [20130412.112110]   Set permissions on /usr/local/cpanel/Whostmgr/Pkgacct/register_transfer-cpanelsync to 0755
    [20130412.112133]   Retrieving and staging /cpanelsync/11.36.0.21/cpanel/upgrade_in_progress.txt.bz2
    [20130412.112144]   Retrieving and staging /cpanelsync/11.36.0.21/cpanel/whostmgr/docroot/core.bz2
    [20130412.112325]   Staging new RPMS
    [20130412.112327]   Downloading http://httpupdate.cpanel.net/RPM/11.36/centos/5/i386/rpm.md5
    [20130412.112327]   cpanel-awstats-7.0-3.cp1136.noarch.rpm already downloaded
    [20130412.112327]   All files Staged
    [20130412.112327]   Testing if the newly downloaded RPMS can be installed without conflict
    [20130412.112327]   Testing RPM transaction
    [20130412.112327]   
    [20130412.112327]   RPM transaction succeeded!
    [20130412.112327]   Putting cpanelsync files into place.
    [20130412.112327]       Committing cpanel.
    [20130412.112329]   Set permissions on /usr/local/cpanel/cgi-sys to 0755
    [20130412.112329]   All directories created and updated
    [20130412.112329]   Commiting all downloaded files for binaries/linux-i386, cpanel
    [20130412.112329]   Checking permissions of all files we manage
    [20130412.112329]   Set permissions on /usr/local/cpanel/perl/Cpanel/cpsrvd.so to 0644
    [20130412.112329]   Set permissions on /usr/local/cpanel/cgi-sys/scgiwrap to 4755
    [20130412.112329]       Committing x3 themes.
    [20130412.112330]   All directories created and updated
    [20130412.112330]   Commiting all downloaded files for x3
    [20130412.112330]   Checking permissions of all files we manage
    [20130412.112330]   All directories created and updated
    [20130412.112330]   Commiting all downloaded files for x3mail
    [20130412.112331]   Checking permissions of all files we manage
    [20130412.112331]       Disabling service monitoring.
    [20130412.112331]       Updating / Removing RPMS.
    [20130412.112331]   Hooks system enabled
    [20130412.112331]   Checking for and running RPM::Versions 'pre' hooks for any RPMs about to be installed
    [20130412.112331]   All required 'pre' hooks have been run
    [20130412.112331]   No RPMS need to be uninstalled
    [20130412.112331]   Installing new rpms: cpanel-awstats-7.0-3.cp1136.noarch.rpm
    [20130412.112331]   Preparing packages for installation...
    [20130412.112331]   cpanel-awstats-7.0-3.cp1136
    [20130412.112331]   error: unpacking of archive failed on file /usr/local/cpanel/3rdparty/share/awstats/lang: cpio: rename failed - Is a directory
    [20130412.112331] W Error Code: 1
    [20130412.112331] E The following possible errors were detected while installing RPMs:
    [20130412.112331] E unpacking of archive failed on file /usr/local/cpanel/3rdparty/share/awstats/lang
    [20130412.112331]   The Administrator will be notified to review this output when this script completes
    [20130412.112331]   Checking for and running RPM::Versions 'post' hooks for any RPMs just installed
    [20130412.112331]   All required 'post' hooks have been run
    [20130412.112331]       Re-enabling service monitoring.
    [20130412.112331]   All files have been updated.
    [20130412.112331] E Detected events which require user notification during updatenow. Will send iContact the log
    It's related to Awstats : http://forums.cpanel.net/f5/awstats-installation-problem-337301.html

    Please check, and let me know what I can do ?
     
  2. cPanelKenneth

    cPanelKenneth cPanel Development
    Staff Member

    Joined:
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    Rename /usr/local/cpanel/3rdparty/share/awstats/lang and try again.

    For example:

    1. mv /usr/local/cpanel/3rdparty/share/awstats/lang /usr/local/cpanel/3rdparty/share/awstats/lang-2013-04-12
    2. /scripts/upcp
     
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