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cPanel update help

Discussion in 'General Discussion' started by crazzyt9, Jan 21, 2009.

  1. crazzyt9

    crazzyt9 Member

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    Okay so i'm running an update on my cPanel though whm, but some how my browser got closed last night while I was sleeping. is there anyway I can go back and check on the update process? I know that it is still running.

    Also it hung up it seemed like at about 20% during the FTP update, it was there for probably 2 hours before i went to bed.

    Thanks,
    Tim
     
  2. rhenderson

    rhenderson Well-Known Member

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    You could log into shell and run ps aux and see what is running. I do not think it will let you run two copies of upcp anyway. Also check the verison when WHM loads and see if it is updated.
     
  3. crazzyt9

    crazzyt9 Member

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    No, I know that it's running, it's been running almost 24 hours now, I want to check the status of the update though.

    Thanks,
    Tim
     
  4. rhenderson

    rhenderson Well-Known Member

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    Sorry, you said that in your first post and I missed that!
     
  5. crazzyt9

    crazzyt9 Member

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    hehe no worries friend :)

    Tim
     
  6. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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  7. cPanelStephen

    cPanelStephen Active Member
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    As David mentioned, I would recommend lodging a support request if your upcp processes appear to have hung.

    However, if you're running Linux, you can determine precisely which child of upcp is currently running/hanging by executing the following:

    for i in $(ps h -C upcp | awk '{ print $1 }'); do pstree -p $i; done

    You can/should also consult the update log, which you can determine the path of by executing:

    lsof -c upcp | grep log
     
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