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cPanel update not working properly

Discussion in 'General Discussion' started by clubehost, Aug 2, 2016.

  1. clubehost

    clubehost Member

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    whm no open in browser and no make update in ssh

    root@server [/var/cpanel/updatelogs]# /scripts/upcp --force
    [2016-08-02 19:06:15 -0300] Detected cron=0 (--force passed on command line)
    ----------------------------------------------------------------------------------------------------
    => Log opened from cPanel Update (upcp) - Slave (32502) at Tue Aug 2 19:06:15 2016
    [2016-08-02 19:06:15 -0300] Detected cron=0 (--force passed on command line)
    [2016-08-02 19:06:15 -0300] 1% complete
    [2016-08-02 19:06:15 -0300] Running Standardized hooks
    [2016-08-02 19:06:15 -0300] 2% complete
    [2016-08-02 19:06:15 -0300] mtime on upcp is 1465433537 (Wed Jun 8 21:52:17 2016)
    [2016-08-02 19:06:16 -0300] 17% complete
    [2016-08-02 19:06:16 -0300] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1470175575.log --force` failed, exited with code 2 (signal = 0)
    [2016-08-02 19:06:16 -0300] Couldn't run try-later; maybe atd isn't working?
    => Log closed Tue Aug 2 19:06:16 2016


    I try open ticket in suport system and I no have Support Access ID


    root@server [/var/cpanel/updatelogs]# /usr/local/cpanel/cpanel -S
    -bash: /usr/local/cpanel/cpanel: No such file or directory
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    This suggest a potential issue with missing files on your system. I've sent you a message with instructions on how to open a support ticket without access to your support ID. Could you post the ticket number here after the ticket is open?

    Thank you.
     
  3. clubehost

    clubehost Member

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    Your Request ID is: 7615991
     
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