cPanel update stuck at 51% 'Purging old comet files'

nigelbb

Member
Feb 25, 2013
9
1
1
cPanel Access Level
Root Administrator
I finally got round to updating MySQL on my virtual server from 5.0 to 5.5 so I thought that I would upgrade WHM & cPanel to the latest version. However this appears to be stuck at 51% with the log entry

[20131101.154454] Processing: Purging old comet files
[20131101.154454] - Processing command `/usr/local/cpanel/bin/purge_dead_comet_files --quiet`

I left it for a few hours & then rebooted & tried upgrading again but again it gets stuck at the same point.

It's obviously partially upgraded because it now has WHM 11.40.0 (build 16) on the top line

Is there something that I can do from SSH to update it manually?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,202
363
Hello :)

Check to see how large the comet directory on your system is. EX:

Code:
du -sh /root/.cpanel/comet
It may be taking a while to complete this process if there are a large number of comet files.

Thank you.