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cPanel update stuck at 51% 'Purging old comet files'

Discussion in 'General Discussion' started by nigelbb, Nov 1, 2013.

  1. nigelbb

    nigelbb Member

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    I finally got round to updating MySQL on my virtual server from 5.0 to 5.5 so I thought that I would upgrade WHM & cPanel to the latest version. However this appears to be stuck at 51% with the log entry

    [20131101.154454] Processing: Purging old comet files
    [20131101.154454] - Processing command `/usr/local/cpanel/bin/purge_dead_comet_files --quiet`

    I left it for a few hours & then rebooted & tried upgrading again but again it gets stuck at the same point.

    It's obviously partially upgraded because it now has WHM 11.40.0 (build 16) on the top line

    Is there something that I can do from SSH to update it manually?
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Check to see how large the comet directory on your system is. EX:

    Code:
    du -sh /root/.cpanel/comet
    It may be taking a while to complete this process if there are a large number of comet files.

    Thank you.
     
  3. nigelbb

    nigelbb Member

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    Just to update. I left it overnight & it eventually completed successfully. There were obviously a very large number of comet files.
     
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