jndawson

Well-Known Member
Aug 27, 2014
289
31
78
Western US
cPanel Access Level
DataCenter Provider
We have 3 cPanel servers that were all updated to v.56 yesterday. We were on the 'Release' release tier, but are now on the 'Current' release tier. Tried to find release notes, but the release notes page is once again coming up blank.

So, 1) why did release tier change, and 2) where are the release notes?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,215
363
Hello :)

1. cPanel should not automatically change the update tier on a system. Please post the output from the following command on one of the affected servers:

Code:
cat /etc/cpupdate.conf
2. The release notes for cPanel 56 are found at:

56 Release Notes - Documentation - cPanel Documentation

Could you verify where in-particular you are attempting to view the release notes and notice a blank page?

Thank you.
 

jndawson

Well-Known Member
Aug 27, 2014
289
31
78
Western US
cPanel Access Level
DataCenter Provider
Hello :)

1. cPanel should not automatically change the update tier on a system. Please post the output from the following command on one of the affected servers:
Code:
[ Tue Apr 12 15:29:43 ]
[ [email protected] ~># cat /etc/cpupdate.conf
CPANEL=current
RPMUP=daily
SARULESUP=daily
STAGING_DIR=/usr/local/cpanel
UPDATES=daily

[ Tue Apr 12 15:33:41 ]
[ [email protected] ~># cat /etc/cpupdate.conf
CPANEL=current
RPMUP=daily
SARULESUP=daily
STAGING_DIR=/usr/local/cpanel
UPDATES=daily

[ Tue Apr 12 14:38:19 ]
[ [email protected] ~># cat /etc/cpupdate.conf
CPANEL=current
RPMUP=daily
SARULESUP=daily
STAGING_DIR=/usr/local/cpanel
UPDATES=daily
2. The release notes for cPanel 56 are found at:

Could you verify where in-particular you are attempting to view the release notes and notice a blank page?

Thank you.
Upper left link 'Change Log', next to the log out link.
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,215
363
Hello :)

1. Are you sure it's not possible that someone changed the update preferences on those servers to use the "Current" build tier at some point in time? I've seen no other reports of this happening, and it's not reproducible on test servers. Could you review /usr/local/cpanel/logs/access_log or the bash history on your server to see if someone manually changed the update preferences?

2. I've separated this issue into it's own thread at:

Blank Change Log in WHM

Thank you.
 

jndawson

Well-Known Member
Aug 27, 2014
289
31
78
Western US
cPanel Access Level
DataCenter Provider
Hello :)

1. Are you sure it's not possible that someone changed the update preferences on those servers to use the "Current" build tier at some point in time? I've seen no other reports of this happening, and it's not reproducible on test servers. Could you review /usr/local/cpanel/logs/access_log or the bash history on your server to see if someone manually changed the update preferences?
Nobody made any changes. Issue is moot.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,215
363
Feel free to open a support ticket so we can take a closer look and attempt to determine how the server switched to the "Current" build tier. You can post the ticket number here so we can update this thread with the outcome.

Thank you.