when upgrading CPanel / WHM I receive the following issue and have done for a while now. Ive checked your "Fix RPM Installation Failures in WHM" document and none help. Also I have seen a number of others with this issue. Can someone please advise? Thanks
Code:
[20131016.193531] 0% complete [20131016.193531] Detected cron=0 (env var CPANEL_IS_CRON was present before this process started.) [20131016.193531] 1% complete ----------------------------------------------------------------------------------------------------
=> Log opened from /scripts/upcp at Wed Oct 16 19:35:31 2013
[20131016.193531] Detected cron=0 (env var CPANEL_IS_CRON was present before this process started.)
[20131016.193531] Running Standardized hooks
=> Log closed Wed Oct 16 19:35:31 2013
[20131016.193531] mtime on upcp is 1355805331 (Tue Dec 18 04:35:31 2012)
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=> Log opened from /usr/local/cpanel/scripts/updatenow at Wed Oct 16 19:35:31 2013
[20131016.193531] Detected version '11.34.2.4' from version file.
[20131016.193531] Target version set to '11.38.2.7'
[20131016.193531] Switching to 11.38.2.7 to determine if we can reach that version without failure.
[20131016.193531] Retrieving /cpanelsync/11.38.2.7/cpanel/scripts/updatenow.static.bz2
[20131016.193531] Using mirror: 94.75.231.77
=> Log closed Wed Oct 16 19:35:31 2013
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=> Log opened from /usr/local/cpanel/scripts/updatenow.static at Wed Oct 16 19:35:31 2013
[20131016.193531] Detected version '11.34.2.4' from version file.
[20131016.193531] Using mirror '94.75.231.77' for host 'httpupdate.cpanel.net'.
[20131016.193531] Target version set to '11.38.2.7'
[20131016.193531] Checking license
[20131016.193532] License file check complete
[20131016.193532] Checking that the RPM DB is OK...
[20131016.193532] glibc-2.5-107.el5_9.5
[20131016.193532] glibc-2.5-107.el5_9.5
[20131016.193532] OK: RPM DB is responding to queries
[20131016.193532] Testing if rpm_is_working RPM is installed
[20131016.193532] package rpm_is_working is not installed
[20131016.193532] Testing if it's possible to install a simple RPM
[20131016.193532] Preparing... ##################################################
[20131016.193532] rpm_is_working ##################################################
[20131016.193532] Upgrade requested to a version more than 1 LTS away. Will upgrade to next LTS first (11.38.2.7).
[20131016.193532] Target version set to '11.36.2.4'
[20131016.193532] Switching to version '11.36.2.4' of updatenow to perform sync.
[20131016.193532] Retrieving and staging /cpanelsync/11.36.2.4/cpanel/scripts/updatenow.static.bz2
[20131016.193532] Using mirror '94.75.231.77' for host 'httpupdate.cpanel.net'.
[20131016.193532] Set permissions on /usr/local/cpanel/scripts/updatenow.static-cpanelsync to 0700
=> Log closed Wed Oct 16 19:35:32 2013
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=> Log opened from /usr/local/cpanel/scripts/updatenow.static-cpanelsync at Wed Oct 16 19:35:32 2013
[20131016.193532] Detected version '11.34.2.4' from version file.
[20131016.193532] Target version set to '11.38.2.7'
[20131016.193532] Upgrade requested to a version more than 1 LTS away. Will upgrade to next LTS first (11.38.2.7).
[20131016.193532] Target version set to '11.36.2.4'
[20131016.193532] Switching to version '11.36.2.4' of updatenow to perform sync.
[20131016.193534] Loaded plugins: fastestmirror
[20131016.193534] Loading mirror speeds from cached hostfile
[20131016.193534] * base: mirrors.coreix.net
[20131016.193534] * extras: mirrors.coreix.net
[20131016.193534] * updates: mirrors.coreix.net
[20131016.193534] Excluding Packages in global exclude list
[20131016.193534] Finished
[20131016.193534] Setting up Install Process
[20131016.193535] Resolving Dependencies
[20131016.193535] --> Running transaction check
[20131016.193535] ---> Package bind-utils.x86_64 30:9.3.6-20.P1.el5_8.6 set to be updated
[20131016.193535] ---> Package binutils.x86_64 0:2.17.50.0.6-20.el5_8.3 set to be updated
[20131016.193535] ---> Package initscripts.x86_64 0:8.45.42-2.el5.centos.1 set to be updated
[20131016.193535] ---> Package shadow-utils.x86_64 2:4.0.17-21.el5 set to be updated
[20131016.193535] --> Finished Dependency Resolution
[20131016.193535]
[20131016.193535] Dependencies Resolved
[20131016.193536]
[20131016.193536] ================================================================================
[20131016.193536] Package Arch Version Repository Size
[20131016.193536] ================================================================================
[20131016.193536] Installing:
[20131016.193536] bind-utils x86_64 30:9.3.6-20.P1.el5_8.6 updates 180 k
[20131016.193536] binutils x86_64 2.17.50.0.6-20.el5_8.3 base 2.9 M
[20131016.193536] initscripts x86_64 8.45.42-2.el5.centos.1 updates 1.6 M
[20131016.193536] shadow-utils x86_64 2:4.0.17-21.el5 base 1.1 M
[20131016.193536]
[20131016.193536] Transaction Summary
[20131016.193536] ================================================================================
[20131016.193536] Install 4 Package(s)
[20131016.193536] Upgrade 0 Package(s)
[20131016.193536]
[20131016.193536] Total download size: 5.8 M
[20131016.193536] Downloading Packages:
[20131016.193538] --------------------------------------------------------------------------------
[20131016.193538] Total 2.6 MB/s | 5.8 MB 00:02
[20131016.193538] Running rpm_check_debug
[20131016.193538] Running Transaction Test
[20131016.193538] Finished Transaction Test
[20131016.193538] Transaction Test Succeeded
[20131016.193538] Running Transaction
[20131016.193538]
[20131016.193538] Installing : shadow-utils 1/4Error unpacking rpm package 2:shadow-utils-4.0.17-21.el5.x86_64
[20131016.193538]
[20131016.193538] warning: /etc/login.defs created as /etc/login.defs.rpmnew
[20131016.193538] error: unpacking of archive failed on file /usr/sbin/grpck: cpio: rename
[20131016.193538]
[20131016.193538] Installing : bind-utils 2/4Error unpacking rpm package 30:bind-utils-9.3.6-20.P1.el5_8.6.x86_64
[20131016.193538]
[20131016.193538] error: unpacking of archive failed on file /usr/bin/host: cpio: rename
[20131016.193538]
[20131016.193538] Installing : binutils 3/4Error unpacking rpm package binutils-2.17.50.0.6-20.el5_8.3.x86_64
[20131016.193538]
[20131016.193538] error: unpacking of archive failed on file /usr/bin/ar: cpio: rename
[20131016.193538]
[20131016.193538] Installing : initscripts 4/4Error unpacking rpm package initscripts-8.45.42-2.el5.centos.1.x86_64
[20131016.193538]
[20131016.193538] warning: /etc/adjtime created as /etc/adjtime.rpmnew
[20131016.193538] warning: /etc/rc.d/rc.local created as /etc/rc.d/rc.local.rpmnew
[20131016.193538] error: unpacking of archive failed on file /sbin/initlog: cpio: rename
[20131016.193538]
[20131016.193538] Failed:
[20131016.193538] bind-utils.x86_64 30:9.3.6-20.P1.el5_8.6
[20131016.193538] binutils.x86_64 0:2.17.50.0.6-20.el5_8.3
[20131016.193538] initscripts.x86_64 0:8.45.42-2.el5.centos.1
[20131016.193538] shadow-utils.x86_64 2:4.0.17-21.el5
[20131016.193538]
[20131016.193538] Complete!
[20131016.193539] Prelinking shared libraries and binaries: /usr/sbin/prelink -av -mR
[20131016.193549] E Sysup: Needed system RPMs were not installed: bind-utils, binutils, initscripts, shadow-utils
[20131016.193549] ***** FATAL: Cannot proceed. Needed system RPMs were not installed.
[20131016.193549] The Administrator will be notified to review this output when this script completes
[20131016.193549] E Detected events which require user notification during updatenow. Will send iContact the log
=> Log closed Wed Oct 16 19:35:49 2013
[20131016.193549] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1381948531.log` failed, exited with code 4608
=> Log closed Wed Oct 16 19:35:49 2013
