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cPanel Upgrade problems

Discussion in 'General Discussion' started by blowie, May 14, 2013.

  1. blowie

    blowie Member

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    My Upgrade takes so long:


    since more than 2 Hours!!!!
     
    #1 blowie, May 14, 2013
  2. quietFinn

    quietFinn Well-Known Member

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    Last night update in one of our servers too 3h 20m.

    You can "tail -f" the updatelog and see if anything is happening.
     
    #2 quietFinn, May 14, 2013
  3. rip_curl

    rip_curl Well-Known Member

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    the same prible, my panel do not updating, I've a error

    "fatal,Your RPM database appears unstable. It is not possible at the moment to install a simple RPM."

    what does it means?
     
    #3 rip_curl, May 15, 2013
  4. cPanelJared

    cPanelJared Technical Analyst
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    It means that it is not possible at the moment to install a simple RPM.

    cPanel needs rpm and yum to be working, and as part of the update process, it runs a simple test to see if it can install and uninstall a very basic RPM package. If it cannot, it stops and outputs the failure message.

    rpm and yum are part of the operating system, not part of cPanel, but cPanel and EasyApache do use them, so they need to work properly. The following page explains all of the conditions, including a problem with the RPM database, that will prevent a cPanel update from succeeding:

    Upgrade and Downgrade Blockers

    The following post explains how you can try to repair the RPM database:

    http://forums.cpanel.net/f34/rpm-db-corrupt-257362.html

    That should resolve the problem. If it does not help, please submit a ticket.
     
    #4 cPanelJared, May 15, 2013
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