Operating System & Version
Cloudlinux 7
cPanel & WHM Version
11.100.0

waranugraha

Registered
Jan 4, 2022
2
0
1
Indonesia
cPanel Access Level
Root Administrator
Hi im webhosting service owner & have a question about cpanel issues.
I have a client who build / develop on his subdomain. He already finish the development, but some days later he said the website is rollback to early condition.

is it posibble "rollback data" problem only on 1 cpanel user like this?

because as far as I know if there is a data rollback then all users in 1 server are affected.

CMIIW
 

andrew.n

Well-Known Member
Jun 9, 2020
876
325
63
EU
cPanel Access Level
Root Administrator
A website won't "rollback" just all of sudden....something happened there...
 

waranugraha

Registered
Jan 4, 2022
2
0
1
Indonesia
cPanel Access Level
Root Administrator
A website won't "rollback" just all of sudden....something happened there...
Yup, i also curious about that, because this "roll back" only affected to 1 client. There is no update / maintenance on the server when that problem happened.
but is there any posibbility ( technical issue on cpanel ) there is a "rollback" problem but only on 1 client / user?
 

andrew.n

Well-Known Member
Jun 9, 2020
876
325
63
EU
cPanel Access Level
Root Administrator
Its not possible...the user did something which triggered this..maybe the software he has on that account, it's really hard to say without having a look.
 
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