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cPanel user - not webhost SSL Manager?

Discussion in 'General Discussion' started by torn88, Nov 26, 2004.

  1. torn88

    torn88 Registered

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    Hello,

    In my cPanel for my domain I have the option for SSL Manager.

    I generated the key, generated the CSR and obtained a certificate. I then pasted it in and throughout this process....no errors or problems.

    I can visit http://subdomain.mydomain.net no prob. When I try https://.......

    I get Cannot find server or DNS Error
    Internet Explorer

    .... my webhost added the feature for me so I could take care of my SSL cert on my own.

    Note: I've seen many similar things on this site...but that require WHM or shell (root) access. I am only their customer and therefore *only* have my cPanel.

    Thanks
     
  2. dalem

    dalem Well-Known Member
    PartnerNOC

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    without more info hard to tell whats wrong

    I asume your host did give you a dedicated ip
     
  3. torn88

    torn88 Registered

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    Update

    :confused: Yes I do have a dedicated IP for my domain.

    cPanel build is --> 9.9.8-CURRENT 146
    cPanel theme --> cPanel X v2.5.0 (just in case it matters, I don't see how it would)

    Also...he added the SSL Manager option to my cPanel account so I didn't need to bug him about my SSL certs.

    When I go to the SSL Manager I have the three choices....
    1) Private Keys
    2) Certificate Signing Requests
    3) Certificates

    I can see the installed keys/certs (yes, and the CSRs) ... I tried to delete everything to start all over from scratch including getting a new certificate. Here is the result (I choose delete keys because it also removes the CSR's and certs......but I have to remove each on their own as well...similar message).

    *** Begin paste ***
    SSL Manager

    Key Deleted
    The key for <my.domaineditedout.net> has been deleted.
    The Key for <my.domaineditedout.net> cannot be fully deleted, because it is installed in the system ssl directory!
    The Certificate Signing Request for <my.domaineditedout.net> cannot be fully deleted, because it is installed in the system ssl directory!
    The Certificate for <my.domaineditedout.net> cannot be fully deleted, because it is installed in the system ssl directory!

    ***End paste ***

    If I don't have access (root or root level priv.....in fact, no SSH to the machine as security measure there is simply *no* shell access period) to edit the httpd.conf, so is there another way to tell apache to look in my /home/<myhomedir>/ssl (which is where cpanel puts the ones I create/upload)?

    Seems to me to be a bug in cPanel ... code miswritten in two ways:
    1) The VirtualHost I'm positive points to the root of my domain (..../public_html/) instead of ..../public_html/<subdomain>/ ----> I've seen enough posts on this to bet my life on it lol
    2) The VirtualHost directive points SSLCert....... fields to the system dir (ex: /usr/share/ssl) instead of /home/<userdir>/ssl/

    Maybe someone from cPanel will read this and give me/my webhost some workaround.

    I feel bad because I'm literally harassing my webhost to get this working and he's doing everything he can to help me out and has been excellent but I fear he's going to get upset with me and just ignore me for awhile ;).
     
  4. fusioncroc

    fusioncroc Well-Known Member

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    this is what is happening to me grrrrrrrr
    i hope theres a fix in the next current or edge
     
  5. dalem

    dalem Well-Known Member
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    well it looks like you trying to install on the subdomain

    install the cert on the main domain

    then it will probably work correctly

    no need to delete the old key it will overite the old on and save it as old
     
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