The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

cPanel user. SFTP uploads, but not FTP

Discussion in 'General Discussion' started by DBJoshua, Jul 6, 2011.

  1. DBJoshua

    DBJoshua Active Member

    Joined:
    Jun 7, 2007
    Messages:
    44
    Likes Received:
    0
    Trophy Points:
    156
    Hey guys,

    Weird issue I'm facing. If a user (full cPanel user, not addon FTP), logs in using normal FTP, in Binary or Passive, a file will not upload. If he conects via SFTP, it works just fine. I've tested this on a brand new account as well.

    /var/log/messages just produces the logins, no other messages show up.

    Thoughts/Ideas?
     
    #1 DBJoshua, Jul 6, 2011
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    35,638
    Likes Received:
    1,138
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    The use of a third-party firewall application (e.g. CSF, APF) is the most common reason for FTP uploads failing. Do you have a firewall installed on this system? If so, please check it's configuration to ensure the port required for FTP is open. A full list of the ports that should be open with cPanel can be found at:

    Getting the most out of your system's firewall.

    Thank you.
     
    #2 cPanelMichael, Jul 6, 2011
  3. DBJoshua

    DBJoshua Active Member

    Joined:
    Jun 7, 2007
    Messages:
    44
    Likes Received:
    0
    Trophy Points:
    156
    Hi Michael,

    Yup, I do have CSF installed, but port 21 is open incoming/outgoing TCP/UDP. All of the ports listed on that site are open :)

    It does connect to FTP. I can get as far as starting to upload a file, and that's where it jams up. I can browse folders/view files without a problem. Just can't download/upload.
     
    #3 DBJoshua, Jul 6, 2011
  4. DBJoshua

    DBJoshua Active Member

    Joined:
    Jun 7, 2007
    Messages:
    44
    Likes Received:
    0
    Trophy Points:
    156
    Got it! Michael was on the right track. For those who might still be looking for the answer, you need to go into your ftp service's conf file, uncomment the passiveports line, and enter those ports into CSF. All good now.
     
    #4 DBJoshua, Jul 6, 2011
(You must log in or sign up to post here.)
Loading...
Similar Threads - cPanel user SFTP
  1. Killy123

    cPanel api 2 and user interface difference for Parked Domains.

    Killy123, Jun 15, 2017, in forum: cPanel Developers
    Replies:
    5
    Views:
    77
    cPanelMichael
    Jun 15, 2017
  2. raamee

    Ruby on rails user interface in cPanel

    raamee, May 15, 2017, in forum: General Discussion
    Replies:
    3
    Views:
    124
    cPanelChrisI
    May 15, 2017
  3. voidzero

    SOLVED Where can users manage their ssh keys in cPanel?

    voidzero, May 12, 2017, in forum: General Discussion
    Replies:
    5
    Views:
    170
    voidzero
    May 12, 2017
  4. Terry Bogard

    Mysql error : Access denied for user '[cpaneluser]'@'localhost' (using password: NO)

    Terry Bogard, May 8, 2017, in forum: Database Discussions
    Replies:
    1
    Views:
    189
    cPanelMichael
    May 9, 2017
  5. Peter Fox Witting

    SOLVED User Interface Issues with cPanel 64

    Peter Fox Witting, Apr 2, 2017, in forum: User Experience
    Replies:
    3
    Views:
    287
    paulysanju
    Apr 8, 2017

Share This Page