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cPanel username is invalid

Discussion in 'Security' started by sjp webtech, Aug 26, 2016.

  1. sjp webtech

    sjp webtech Registered

    Joined:
    Aug 25, 2016
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Lagos, Nigeria
    cPanel Access Level:
    Root Administrator
    While trying to log into my cpanel, it display "The submitted username is invalid."
    What do i do please?
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    14,447
    Likes Received:
    195
    Trophy Points:
    63
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Your forum profile has you listed as a Root Administrator. Are you able to login to WebHost Manager as root or Reseller user to this server?
     
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