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cPanel users can't change their own passwords

Discussion in 'General Discussion' started by webhostnet, May 19, 2005.

  1. webhostnet

    webhostnet Member

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    WHM 10.1.0
    cPanel 10.2.0-R67
    SuSE 9.0 i686
    WHM X v3.1.0

    Ok, so it's like this:
    1) user logs in with user/pass
    2) in cPanel he goes to "Change Password"
    3) trys to change password but he gets:

    Code:
    Password Maintenance  

Changing password for <username>.
Old Password: 
passwd: Authentication failure
    Happens to ALL accounts.
    Any fix? Thank you.
     
    #1 webhostnet, May 19, 2005
  2. chirpy

    chirpy Well-Known Member

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    Go on, have a guess
    Considering this in the cPanel changelog:
    I'd suggest upgrading to the latest RELEASE tree and see if that fixes it for you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 chirpy, May 19, 2005
  3. webhostnet

    webhostnet Member

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    Running cPanel Build 10.2.0-RELEASE 82.

    Same problem.
     
    #3 webhostnet, May 20, 2005
  4. webhostnet

    webhostnet Member

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    *bump*

    Anyone?
     
    #4 webhostnet, May 24, 2005
  5. cPanelNick

    cPanelNick Administrator
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    Might be SuSE specific, submitting a support ticket would be the best way to go.
     
    #5 cPanelNick, May 24, 2005
  6. nickn

    nickn Well-Known Member
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    This does appear to be SuSE specific...we're working on it.
     
    #6 nickn, May 27, 2005
  7. webhostnet

    webhostnet Member

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    Thank you. Waiting for your update.
     
    #7 webhostnet, May 30, 2005
  8. webhostnet

    webhostnet Member

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    cPanel tickets ID# 100320 was closed, but I still have the same problem.

    Updated to cPanel 10.2.0-S83 - same problem.
    Updated to cPanel 10.2.0-C88 - still the same.

    Fixed in what version pls? Don't tell me is in EDGE.... :(
     
    #8 webhostnet, Jun 1, 2005
  9. nickn

    nickn Well-Known Member
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    as of right now, only in EDGE.
     
    #9 nickn, Jun 4, 2005
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