cPanel ver. 68.0.12 Create Account Error

I have been trying to create a new account after updating to cPanel version 68.0.12 and I am getting a strange error.

When I select Automatically Detect Configuration (recommended), it displays error:

'A fatal error or timeout occurred while processing this device.'

And then a load screen that displays: 'Verifying MX Records and Setting up Databases'



However, any of the other three options allows me to create a cPanel account. For some reason it is only when I select Automatically Detect Configuration (recommended) that it causes an error.

Has anyone ran into this? Any insight on this issue would be appreciated!

 

Thank you for the speedy response! Below is what I found when I tailed the cPanel error_log after trying to create an account:

Code:

[2017-11-11 18:58:07 -0700] info [maintenance] Can't locate /var/cpanel/secdatadir/ip.pag or /var/cpanel/secdatadir/ip.dir.
[2017-11-11 18:58:09 -0700] info [check_mysql] starting mysqlcheck on mysql (PID 12072)
[2017-11-11 18:58:09 -0700] info [check_mysql] mysqlcheck of mysql is finished (PID 12072)
[2017-11-11 18:58:09 -0700] info [check_mysql] mysqlcheck found no errors on mysql
[2017-11-11 18:58:10 -0700] info [cPanel] Loading default httpupdate source
[2017-11-11 18:58:10 -0700] info [cPanel] Syncing version information from httpupdate.cpanel.net/cpanelsync/TIERS.json
[2017-11-11 18:58:10 -0700] info [cPanel] Successfully verified signature for cpanel (key types: release).
==> cpsrvd 11.68.0.12 started
==> cpsrvd: loading security policy....Done
==> cpsrvd: Setting up SSL support ... Done
==> cpsrvd: transferred port bindings
==> cpsrvd: bound to ports
[2017-11-11 18:59:08 -0700] die [Internal Death while parsing [stdin] 12210] Bad address length for Socket::inet_ntop on AF_INET6; got 4, should be 16 at /usr/local/cpanel/Cpanel/Ips.pm line 49.
 at /usr/local/cpanel/Cpanel/Ips.pm line 48.
        Cpanel::Ips::__ANON__(1, HASH(0x56fc7d8), __CPANEL_HIDDEN__) called at /usr/local/cpanel/Cpanel/Linux/Netlink.pm line 176
        Cpanel::Linux::Netlink::netlink_transaction("header", ARRAY(0x2fb5698), "message", HASH(0x56fcd40), "sock", GLOB(0x56fc910), "send_pack_obj", Cpanel::Pack=HASH(0x56fc898), ...) called at /usr/local/cpanel/Cpanel/Ips.pm line 57
        Cpanel::Ips::fetchipv6list() called at /usr/local/cpanel/Whostmgr/DNS/MX.pm line 81
        Whostmgr::DNS::MX::checkmx(__CPANEL_HIDDEN__, ARRAY(0x30e0390), __CPANEL_HIDDEN__, 0, 0) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 1353
        Whostmgr::Accounts::Create::_wwwacct(__CPANEL_HIDDEN__, 0, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, undef, ...) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 1968
        Whostmgr::Accounts::Create::__createaccount(__CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, ...) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 2018
        Whostmgr::Accounts::Create::_createaccount(__CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, ...) called at whostmgr/bin/whostmgr5.pl line 750
        main::wwwacct() called at whostmgr/bin/whostmgr5.pl line 218


Bad address length for Socket::inet_ntop on AF_INET6; got 4, should be 16 at /usr/local/cpanel/Cpanel/Ips.pm line 49.
[2017-11-11 18:59:08 -0700] warn [whostmgrd] The subprocess (whostmgr (whostmgr5)) exited with an error: The subprocess reported error number 2 when it ended. at /usr/local/cpanel/Cpanel/Server/Handlers/SubProcess.pm line 251.
        Cpanel::Server::Handlers::SubProcess::_report_subprocess_errors(Cpanel::Server::Handlers::SubProcess=HASH(0x34abd00)) called at /usr/local/cpanel/Cpanel/Server/Handlers/SubProcess.pm line 109
        Cpanel::Server::Handlers::SubProcess::handler(Cpanel::Server::Handlers::SubProcess=HASH(0x34abd00), "subprocess_name", "whostmgr (whostmgr5)", "subprocess_read_handle", IO::Handle=GLOB(0x34ab498), "subprocess_write_handle", IO::Handle=GLOB(0x34ab3d8), "subprocess_pid_to_reap", ...) called at cpsrvd.pl line 6667
        cpanel::cpsrvd::cpHandler("app", "whostmgr", "json", 0, "document", "./scripts5/wwwacct") called at cpsrvd.pl line 5852
        cpanel::cpsrvd::dodoc_whostmgrd() called at cpsrvd.pl line 1651
        cpanel::cpsrvd::dodoc(HASH(0x14d8458)) called at cpsrvd.pl line 1429
        cpanel::cpsrvd::handle_one_connection(7) called at cpsrvd.pl line 877
        cpanel::cpsrvd::script() called at cpsrvd.pl line 324
warn [whostmgrd] The subprocess (whostmgr (whostmgr5)) exited with an error: The subprocess reported error number 2 when it ended.