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cPanel VPS Quota Problem

Discussion in 'General Discussion' started by DanixMor, Dec 16, 2009.

  1. DanixMor

    DanixMor Registered

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    My VPS have 40 GB of space but my hosting accout have a package that have 1000mb of space. I have a hosting account with that package but in the cpanel see:

    Disk Space Usage
    NA /∞ MB
    ?

    Please helpme
     
  2. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst
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    What type of virtual environment is used for your VPS? For example, is it perhaps Virtuozzo, OpenVZ, or Xen?

    What is the full cPanel version number?
     
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  3. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst
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    For reference, the following command may be used to obtain the requested information, via root SSH access:
    Code:
    # grep -H '' /etc/*release /usr/local/cpanel/version /var/cpanel/envtype
     
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  4. whplus

    whplus Well-Known Member

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    I have the same problem.

    Code:
    # grep -H '' /etc/*release /usr/local/cpanel/version /var/cpanel/envtype
    
    /etc/redhat-release:CentOS release 5.4 (Final)
    /usr/local/cpanel/version:11.25.0-RELEASE_42399
    /var/cpanel/envtype:virtuozzo
    
    
     
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  5. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst
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    Twitter:
    Thank you for the details. Specific to Virtuozzo and OpenVZ, please ensure that the VPS container configuration has both first-level and second-level quotas enabled (i.e., as configured via root/admin access to the hardware node); the following documentation will help to further clarify what is involved:
    Enabling Quotas on a Virtuozzo® VPS
    Turning On and Off Second-Level Quotas for Container
    User Guide/Managing Resources - OpenVZ Wiki
     
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  6. dyrer

    dyrer Active Member

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    Any help on vePanel?
     
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  7. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst
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    Twitter:
    I'm not familiar with vePanel; I recommend contacting your upstream data center or hosting service provider for direct assistance with troubleshooting the unique software and system configuration involved.
     
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    #7 cPanelDon, Jan 19, 2010
    Last edited: Jan 19, 2010
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