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cPanel VPS Quota Problem

Discussion in 'General Discussion' started by DanixMor, Dec 16, 2009.

  1. DanixMor

    DanixMor Registered

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    My VPS have 40 GB of space but my hosting accout have a package that have 1000mb of space. I have a hosting account with that package but in the cpanel see:

    Disk Space Usage
    NA /∞ MB
    ?

    Please helpme
     
  2. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst
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    What type of virtual environment is used for your VPS? For example, is it perhaps Virtuozzo, OpenVZ, or Xen?

    What is the full cPanel version number?
     
  3. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst
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    For reference, the following command may be used to obtain the requested information, via root SSH access:
    Code:
    # grep -H '' /etc/*release /usr/local/cpanel/version /var/cpanel/envtype
     
  4. whplus

    whplus Well-Known Member

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    I have the same problem.

    Code:
    # grep -H '' /etc/*release /usr/local/cpanel/version /var/cpanel/envtype
    
    /etc/redhat-release:CentOS release 5.4 (Final)
    /usr/local/cpanel/version:11.25.0-RELEASE_42399
    /var/cpanel/envtype:virtuozzo
    
    
     
  5. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst
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    Thank you for the details. Specific to Virtuozzo and OpenVZ, please ensure that the VPS container configuration has both first-level and second-level quotas enabled (i.e., as configured via root/admin access to the hardware node); the following documentation will help to further clarify what is involved:
    Enabling Quotas on a Virtuozzo® VPS
    Turning On and Off Second-Level Quotas for Container
    User Guide/Managing Resources - OpenVZ Wiki
     
  6. dyrer

    dyrer Active Member

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  7. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst
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    I'm not familiar with vePanel; I recommend contacting your upstream data center or hosting service provider for direct assistance with troubleshooting the unique software and system configuration involved.
     
    #7 cPanelDon, Jan 19, 2010
    Last edited: Jan 19, 2010
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