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cPanel Webmail Login Page not displaying

Discussion in 'E-mail Discussions' started by acacetus, Dec 11, 2012.

  1. acacetus

    acacetus Registered

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    Backstory:
    So I was rolling down the CSF "Check Server Security" list trying to close up some of the potential security threats. When I started this process I had no problem getting into WHM, cPanel, and Webmail (I don't use WebDAV, but I would bet it was working too)

    I believe the problems started as when I got down to flipping off the Proxy options. Shenanigans ensued.

    Problem:
    Currently I have still have access to both WHM and cPanel logins/interfaces. It is my understanding that the cpsrvd is what controls all of the external interface access (WHM,cPanel,Webmail,WebDAV). This is the part that doesn't make sense to me, if I have access to WHM and cPanel I figured I would have access to Webmail by default. In addition this is giving me a timeout error, not a bad location failure.

    What I have done:
    • I started by trying to reset the proxy settings to where they were prior to the issues, no joy.
    • I used the script to reset the proxy in the apache conf. No Help
    • I turned off my personal firewall to see if I was somehow blocking outbound ports to the server
    • I checked through the message log to find any blocks on the webmail port during an access request
    • I rebuilt apache to try and unbork anything I unintentially broke while flipping switches
    • I did a graceful restart to attempt to get the service back up

    Other Information:
    The SMTP, IMAP and POP3 connectors are working just fine at the moment and I am recieving/able to send mail from both my email clients as well as from PHP mail scripts.

    TL;DR: Webmail login page isn't displaying even though WHM and cPanel are
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Twitter:
    yourdomain.com/webmail and webmail.yourdomain.com do not work for you, is that correct or no?
     
  3. acacetus

    acacetus Registered

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  4. acacetus

    acacetus Registered

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    After exhausting all my options on the server in question I got in contact with the datacenter where the box is. It turns out their edge firewall was blocking the ports. Thanks for the help.
     
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