HI Everybody
I am new to here ....tried to search in forums but couldn't find a similar problem
I have WHM with my host , i migrated a new account to cpanel , changed the A record and MX record with the domain registrar ,
Email is sending and receiving fine except to one domain , email sent by cpanel webmail from my domain is not received on the other end on this specific domain and it happened with 19 mailboxes on this specific domain , all claimed not receiving email not in inbox nor in junk folder. The weird thing is that this only happens when using cpanel webmail , but when sending to this specific domain from Outlook mobile (i.e a client) mail gets delivered immediately.
i am not getting NDR's on webmail and not getting a delivery or read receipt as well . I know that email either delivers or bounces back , but getting lost like this is a strange thing.
Contacted my hosting company and they say that delivery report says it has been delivered
Any idea what is the problem here?
Thanks for the help
I am new to here ....tried to search in forums but couldn't find a similar problem
I have WHM with my host , i migrated a new account to cpanel , changed the A record and MX record with the domain registrar ,
Email is sending and receiving fine except to one domain , email sent by cpanel webmail from my domain is not received on the other end on this specific domain and it happened with 19 mailboxes on this specific domain , all claimed not receiving email not in inbox nor in junk folder. The weird thing is that this only happens when using cpanel webmail , but when sending to this specific domain from Outlook mobile (i.e a client) mail gets delivered immediately.
i am not getting NDR's on webmail and not getting a delivery or read receipt as well . I know that email either delivers or bounces back , but getting lost like this is a strange thing.
Contacted my hosting company and they say that delivery report says it has been delivered
Any idea what is the problem here?
Thanks for the help