cPanel/website missing? Please help

osyrys14

Member
Jul 5, 2013
23
0
1
cPanel Access Level
DataCenter Provider
I'm a little new to the admin side of cPanel, I downloaded and installed from the ISO and when I try to access the web interface, nothing comes up. I know it's not a firewall issue since I can't access it from another system on the internal network either. Does anyone have any ideas what I may have done wrong, or if there's something else that I need to do after the install to make things work?

Any assistance would be great! Thanks in advance for any help!

Osyrys
 

cPanelMichael

Technical Support Community Manager
Staff member
Apr 11, 2011
47,911
2,233
363
cPanel Access Level
DataCenter Provider
Twitter
I know it's not a firewall issue since I can't access it from another system on the internal network either.
While it may not be an issue with the firewall installed on your local machine, it's very possible the issue is with the firewall rules on the server that cPanel is installed on. The documentation that Infopro provided you should help you rule out any issues with the default firewall rules on your server.

Thank you.
 

osyrys14

Member
Jul 5, 2013
23
0
1
cPanel Access Level
DataCenter Provider
However, after completing the install web GUI wizard, it says it's unlicensed, I go to verify.cpanel.net and it also doesn't see anything for our IP address, I thought this was a trial that I was installing. Is there something I need to do to get it working so we can test before purchasing?
 

osyrys14

Member
Jul 5, 2013
23
0
1
cPanel Access Level
DataCenter Provider
Get this error when licensing for the 15 day trial I JUST requested...

login as: root
[email protected]'s password:
Last login: Mon Jul 22 16:48:08 2013 from 10.1.1.10
-bash-3.2# /usr/local/cpanel/cpkeyclt
Updating cPanel license...Done. Update Failed!
Error message:
The cPanel license server said that your license has been expired.
For more information visit: Legal Notices - cPanel Inc.

The exact message was: The license is expired. (103.9.53.42)!

Building global cache for cpanel...Done
-bash-3.2#