cpanel & WHM 11.30.5 (build 2) bandwidth limit autosuspend

classic2009

Member
Dec 13, 2009
7
0
51
Dear All,

I have issue with bandwidth limit auto suspend feature that cpanel enable the client to pass his bandwidth limit and after two or
more hours is suspend it but i want to make it suspend the account immediately.

Example:

I have one domain that have 2MB bandwidth limit, but when i watch video from that domain or browsing it and then go to see
the bandwidth usage it show me it is 5MB/2MB so it is passed his limit but cpanel doesn't suspend it immediately, but after
two or more hours it suspend it and send email notification with usage 5MB/2MB, so how to fix this and make cpanel auto suspend
it immediately after his limit reached 2MB/2MB.

Thanks.
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
40
248
somewhere over the rainbow
cPanel Access Level
Root Administrator
You cannot force it to suspend immediately as this won't be noticed for 2 hours due to the following setting in WHM > Statistics Software Configuration area:

Bandwidth Processing Frequency
Process bandwidth every 2 hours.
cPanel cannot process bandwidth constantly without causing possible load issues with the server. You could change the frequency to 1 hour instead if you prefer, but the bandwidth doesn't update automatically and only updates when the account bandwidth is actually processed at 2 hour intervals.