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cPanel/WHM backup notifications

Discussion in 'General Discussion' started by movielad, Apr 1, 2011.

  1. movielad

    movielad Well-Known Member
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    Hi folks,

    I'm struggling to determine how cPanel/WHM sends out backup notifications. I'm running 11.28.27 (STABLE) and do not receive any notification (completed successfully or not) after WHM backups have completed. I receive all other email notifications from cPanel/WHM (Logwatch, etc.) but nothing for backups.

    As an experiment, I trashed all backups on the server and ran cpbackup manually. I received a backup notification email stating that backups were successful.

    I can reproduce this behaviour over several VPSes that we run. All System Contacts are in place as is the overall server contact email address in Basic Settings.
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Did that email have a log attached to it? If yes did you see anything in that log that looks like the backups are having any sort of issues?
     
  3. movielad

    movielad Well-Known Member
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    Yes.

    This is what I have to do get an email triggered by WHM backups:


    The email that comes in has a log attached with the same information as above.
     
    #3 movielad, Apr 1, 2011
    Last edited by a moderator: Apr 1, 2011
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    The log appears to be normal, IMO.
    Not sure how helpful this is, but the last line in that log has this:
    via EMAIL [level => 2]

    Comparing to mine which has a 3. And I get an email daily.

    In WHM > Server Contacts > Contact Manager, where you find this: cPanel Backup set this one to Low and see if that does any good.
     
  5. movielad

    movielad Well-Known Member
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    Aha - Contact Manager. Been staring me in the face all this time! I'll have a tinker. Many thanks :)
     
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