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cPanel/WHM backup notifications

Discussion in 'General Discussion' started by movielad, Apr 1, 2011.

  1. movielad

    movielad Well-Known Member

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    Hi folks,

    I'm struggling to determine how cPanel/WHM sends out backup notifications. I'm running 11.28.27 (STABLE) and do not receive any notification (completed successfully or not) after WHM backups have completed. I receive all other email notifications from cPanel/WHM (Logwatch, etc.) but nothing for backups.

    As an experiment, I trashed all backups on the server and ran cpbackup manually. I received a backup notification email stating that backups were successful.

    I can reproduce this behaviour over several VPSes that we run. All System Contacts are in place as is the overall server contact email address in Basic Settings.
     
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  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Did that email have a log attached to it? If yes did you see anything in that log that looks like the backups are having any sort of issues?
     
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  3. movielad

    movielad Well-Known Member

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    Yes.

    This is what I have to do get an email triggered by WHM backups:


    The email that comes in has a log attached with the same information as above.
     
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    #3 movielad, Apr 1, 2011
    Last edited by a moderator: Apr 1, 2011
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    The log appears to be normal, IMO.
    Not sure how helpful this is, but the last line in that log has this:
    via EMAIL [level => 2]

    Comparing to mine which has a 3. And I get an email daily.

    In WHM > Server Contacts > Contact Manager, where you find this: cPanel Backup set this one to Low and see if that does any good.
     
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  5. movielad

    movielad Well-Known Member

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    Aha - Contact Manager. Been staring me in the face all this time! I'll have a tinker. Many thanks :)
     
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