cPanel/WHM crash on new accounts. (run /scripts/updatenow;/usr/local/cpanel/startup)

[buccaneerob]

Latest update causes Cpanel to crash after creating new account!?!?

It seems like ever since I've updated to the latest version that every time a new account is trying to be created CPanel crashes!

I'm unable to access WHM, e-mail, apache is still functioning however.

After restarting Cpanel, it all comes back up, until trying to create a new account again!

Any ideas would help!

Thanks
Rob

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[cPanelNick]

Do you have the EXPERIMENTAL web root protection turned on?

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[thedavid]

Originally posted by bdraco
Do you have the EXPERIMENTAL web root protection turned on?

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I actually just started getting this too. Most recent release, updated today. The server that this is on is a stock rackshack server I just ordered/setup today, so it's a plane-jane cpanel install. I also noticed that there were no accounts in the account list.

Interesting. Since I just got the server today and am not really using it for paying customers, not that big of a deal. But still strange.

I did re-compile apache, php, and the kernel but did not select the option for experimental web root protection.

-David

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[sexy_guy]

Second time today that all Login functions fail!!!

Whats going on with this? We havent upgraded in ages yet today all our sites lost the ability to log into their control panels twice. Both times people were getting a PAGE NOT FOUND.

When i restarted it i saw this;

[email protected] [/home/admin]# /etc/rc.d/init.d/cpanel3 stop
Stopping Cpanel7 services: [FAILED]
Stopping Cpanel7 log services: [FAILED]
Stopping Cpanel7 Chat services: [FAILED]
Stopping Melange Chat services: [FAILED]
Stopping InterChange services: [ OK ]
Stopping Cpanel3 ssl services: [FAILED]
Stopping Web Host Manger services: [FAILED]
[email protected] [/home/admin]#

Whats up with this?

Then i started it. Give it another 8hrs and we will have to start this again. Whats up with this? We havent upgraded in 3 weeks now all of a sudden we are getting this?

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[Dathorn_ADT]

This has happened on several of our servers as well, all after the time of which they each would have updated this morning. Quite annoying to say the least.

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[Dathorn_ADT]

It seems like every new account creation may be causing this, not for certain though.

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[andyf]

Getting this across a whole load of servers here too. bdraco?

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[royisher]

Also here

It went down also here, and the option for experimental web root protection is off.

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[crazy2]

Same here on two servers.

R84, RH 7.3

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[crazy2]

Does anyone know if the latest edge correct this?

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[andyf]

No idea, but this is causing us major problems. It needs sorting ASAP.

[edit]

Edge90 does NOT resolve the problem.

 

[Dathorn_ADT]

This is absolutely ridiculous, what kind of piss poor testing do they even do on this before releasing it? The problem is indeed caused by creating new accounts.

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[Chelp2]

Same here.

What is going on. We don't auto update anymore to try to avoid things like this happening and now there are no cpanel functions.

That is so Irritating.

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[maxbia]

Are all you guys on release ? i hope this isnt on stable

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[LS_Drew]

sorry for horning in on your problem here guys, but what is 'experimental web root protection' and how can we learn more about it, test it, etc?

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[hostultra]

Well at least i know what happened now.
I thought my box was hacked

Im downgrading back to Cpanel-7.2.1-STABLE_85 hopefully that fixes it.

I dont know if this is related but my APF firewall was also down aswell as cpanel/whm/email

How come every time cpanel updates i get this email:
apache failed @ Thu Jul 24 07:59:18 2003. A restart was attempted automagicly.

 

[casey]

Originally posted by LS_Drew
sorry for horning in on your problem here guys, but what is 'experimental web root protection' and how can we learn more about it, test it, etc?

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The web root protection is an option in the buildapache script. I am using it, and I have had no problems so far.

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[bjarne]

I also have this!!!

I have one server wich craches on creating of new accounts, so the user is added, the httpd.conf is added and a empty file is put in /etc/profftpd and the domain is added to /etc/localdomains

exim_paniclog is complaining about mail being send to root wich is listed in config as never_user or something.

I just upgraded apache to 1.3.28 and also installed the clamp virus thing but did not! enable this webroot protection,

###

I also had empty system mail adresses in WHm and added some normal email adress becuase I think it might be connected to root's mail and exim flipping out.

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[jamesbond]

Originally posted by casey
The web root protection is an option in the buildapache script. I am using it, and I have had no problems so far.

And what does it do exactly, does it work properly?

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[smit1]

We're another one with this, we contacted CP support yesterday and they said they are working on a fix for the near future, hope that's pretty darn near in the future lol - restarting cpanel gets the :2082 :2086 pop3 etc back up until someone adds another account if this helps anyone

Jamie

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