Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

cPanel/WHM crash on new accounts. (run /scripts/updatenow;/usr/local/cpanel/startup)

Discussion in 'General Discussion' started by buccaneerob, Jul 24, 2003.

Page 1 of 4
  1. buccaneerob

    buccaneerob Active Member

    Joined:
    Feb 3, 2003
    Messages:
    27
    Likes Received:
    0
    Trophy Points:
    151
    Latest update causes Cpanel to crash after creating new account!?!?

    It seems like ever since I've updated to the latest version that every time a new account is trying to be created CPanel crashes!

    I'm unable to access WHM, e-mail, apache is still functioning however.

    After restarting Cpanel, it all comes back up, until trying to create a new account again!

    Any ideas would help!

    Thanks
    Rob

    cPanel.net Support Ticket Number:
     
    #1 buccaneerob, Jul 24, 2003
  2. cPanelNick

    cPanelNick Administrator Staff Member

    Joined:
    Mar 9, 2015
    Messages:
    3,486
    Likes Received:
    31
    Trophy Points:
    158
    cPanel Access Level:
    DataCenter Provider
    Do you have the EXPERIMENTAL web root protection turned on?

    cPanel.net Support Ticket Number:
     
    #2 cPanelNick, Jul 24, 2003
  3. thedavid

    thedavid Well-Known Member

    Joined:
    Nov 22, 2002
    Messages:
    124
    Likes Received:
    0
    Trophy Points:
    166
    I actually just started getting this too. Most recent release, updated today. The server that this is on is a stock rackshack server I just ordered/setup today, so it's a plane-jane cpanel install. I also noticed that there were no accounts in the account list.

    Interesting. Since I just got the server today and am not really using it for paying customers, not that big of a deal. But still strange.

    I did re-compile apache, php, and the kernel but did not select the option for experimental web root protection.

    -David

    cPanel.net Support Ticket Number:
     
    #3 thedavid, Jul 24, 2003
  4. sexy_guy

    sexy_guy Well-Known Member

    Joined:
    Mar 19, 2003
    Messages:
    848
    Likes Received:
    0
    Trophy Points:
    166
    Second time today that all Login functions fail!!!

    Whats going on with this? We havent upgraded in ages yet today all our sites lost the ability to log into their control panels twice. Both times people were getting a PAGE NOT FOUND.

    When i restarted it i saw this;

    root@srv08 [/home/admin]# /etc/rc.d/init.d/cpanel3 stop
    Stopping Cpanel7 services: [FAILED]
    Stopping Cpanel7 log services: [FAILED]
    Stopping Cpanel7 Chat services: [FAILED]
    Stopping Melange Chat services: [FAILED]
    Stopping InterChange services: [ OK ]
    Stopping Cpanel3 ssl services: [FAILED]
    Stopping Web Host Manger services: [FAILED]
    root@srv08 [/home/admin]#

    Whats up with this?

    Then i started it. Give it another 8hrs and we will have to start this again. Whats up with this? We havent upgraded in 3 weeks now all of a sudden we are getting this?

    cPanel.net Support Ticket Number:
     
    #4 sexy_guy, Jul 24, 2003
  5. Dathorn_ADT

    Dathorn_ADT Active Member

    Joined:
    Nov 16, 2002
    Messages:
    41
    Likes Received:
    1
    Trophy Points:
    158
    cPanel Access Level:
    Root Administrator
    This has happened on several of our servers as well, all after the time of which they each would have updated this morning. Quite annoying to say the least.

    cPanel.net Support Ticket Number:
     
    #5 Dathorn_ADT, Jul 24, 2003
  6. Dathorn_ADT

    Dathorn_ADT Active Member

    Joined:
    Nov 16, 2002
    Messages:
    41
    Likes Received:
    1
    Trophy Points:
    158
    cPanel Access Level:
    Root Administrator
    It seems like every new account creation may be causing this, not for certain though.

    cPanel.net Support Ticket Number:
     
    #6 Dathorn_ADT, Jul 24, 2003
  7. andyf

    andyf Well-Known Member

    Joined:
    Jan 7, 2002
    Messages:
    246
    Likes Received:
    0
    Trophy Points:
    316
    Location:
    UK
    Getting this across a whole load of servers here too. bdraco?

    cPanel.net Support Ticket Number:
     
    #7 andyf, Jul 24, 2003
  8. royisher

    royisher Member

    Joined:
    Feb 19, 2003
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    151
    Also here

    It went down also here, and the option for experimental web root protection is off.

    cPanel.net Support Ticket Number:
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #8 royisher, Jul 24, 2003
  9. crazy2

    crazy2 Member

    Joined:
    Mar 18, 2003
    Messages:
    18
    Likes Received:
    0
    Trophy Points:
    151
    Same here on two servers.

    R84, RH 7.3

    cPanel.net Support Ticket Number:
     
    #9 crazy2, Jul 24, 2003
  10. crazy2

    crazy2 Member

    Joined:
    Mar 18, 2003
    Messages:
    18
    Likes Received:
    0
    Trophy Points:
    151
    Does anyone know if the latest edge correct this?

    cPanel.net Support Ticket Number:
     
    #10 crazy2, Jul 24, 2003
  11. andyf

    andyf Well-Known Member

    Joined:
    Jan 7, 2002
    Messages:
    246
    Likes Received:
    0
    Trophy Points:
    316
    Location:
    UK
    No idea, but this is causing us major problems. It needs sorting ASAP.

    [edit]

    Edge90 does NOT resolve the problem.
     
    #11 andyf, Jul 24, 2003
    Last edited: Jul 24, 2003
  12. Dathorn_ADT

    Dathorn_ADT Active Member

    Joined:
    Nov 16, 2002
    Messages:
    41
    Likes Received:
    1
    Trophy Points:
    158
    cPanel Access Level:
    Root Administrator
    This is absolutely ridiculous, what kind of piss poor testing do they even do on this before releasing it? The problem is indeed caused by creating new accounts.

    cPanel.net Support Ticket Number:
     
    #12 Dathorn_ADT, Jul 24, 2003
  13. Chelp2

    Chelp2 Active Member

    Joined:
    Mar 28, 2003
    Messages:
    27
    Likes Received:
    0
    Trophy Points:
    151
    Same here.

    What is going on. We don't auto update anymore to try to avoid things like this happening and now there are no cpanel functions.

    That is so Irritating.

    cPanel.net Support Ticket Number:
     
    #13 Chelp2, Jul 24, 2003
  14. maxbia

    maxbia Active Member

    Joined:
    Feb 11, 2003
    Messages:
    34
    Likes Received:
    0
    Trophy Points:
    156
    Are all you guys on release ? i hope this isnt on stable :)

    cPanel.net Support Ticket Number:
     
    #14 maxbia, Jul 24, 2003
  15. LS_Drew

    LS_Drew Well-Known Member

    Joined:
    Feb 20, 2003
    Messages:
    187
    Likes Received:
    0
    Trophy Points:
    166
    sorry for horning in on your problem here guys, but what is 'experimental web root protection' and how can we learn more about it, test it, etc?

    cPanel.net Support Ticket Number:
     
    #15 LS_Drew, Jul 24, 2003
  16. hostultra

    hostultra Well-Known Member

    Joined:
    Aug 21, 2002
    Messages:
    167
    Likes Received:
    0
    Trophy Points:
    166
    Well at least i know what happened now.
    I thought my box was hacked :eek:

    Im downgrading back to Cpanel-7.2.1-STABLE_85 hopefully that fixes it.

    I dont know if this is related but my APF firewall was also down aswell as cpanel/whm/email

    How come every time cpanel updates i get this email:
    apache failed @ Thu Jul 24 07:59:18 2003. A restart was attempted automagicly.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #16 hostultra, Jul 24, 2003
  17. casey

    casey Well-Known Member

    Joined:
    Jan 17, 2003
    Messages:
    2,303
    Likes Received:
    0
    Trophy Points:
    191
    The web root protection is an option in the buildapache script. I am using it, and I have had no problems so far.

    cPanel.net Support Ticket Number:
     
    #17 casey, Jul 24, 2003
  18. bjarne

    bjarne Well-Known Member

    Joined:
    Mar 23, 2002
    Messages:
    135
    Likes Received:
    0
    Trophy Points:
    316
    I also have this!!!

    I have one server wich craches on creating of new accounts, so the user is added, the httpd.conf is added and a empty file is put in /etc/profftpd and the domain is added to /etc/localdomains

    exim_paniclog is complaining about mail being send to root wich is listed in config as never_user or something.

    I just upgraded apache to 1.3.28 and also installed the clamp virus thing but did not! enable this webroot protection,

    ###

    I also had empty system mail adresses in WHm and added some normal email adress becuase I think it might be connected to root's mail and exim flipping out.

    cPanel.net Support Ticket Number:
     
    #18 bjarne, Jul 24, 2003
    Last edited: Jul 24, 2003
  19. jamesbond

    jamesbond Well-Known Member

    Joined:
    Oct 9, 2002
    Messages:
    738
    Likes Received:
    1
    Trophy Points:
    168
    And what does it do exactly, does it work properly?

    cPanel.net Support Ticket Number:
     
    #19 jamesbond, Jul 24, 2003
  20. smit1

    smit1 Member

    Joined:
    Feb 21, 2003
    Messages:
    18
    Likes Received:
    0
    Trophy Points:
    151
    We're another one with this, we contacted CP support yesterday and they said they are working on a fix for the near future, hope that's pretty darn near in the future lol - restarting cpanel gets the :2082 :2086 pop3 etc back up until someone adds another account if this helps anyone

    Jamie

    cPanel.net Support Ticket Number:
     
    #20 smit1, Jul 24, 2003
(You must log in or sign up to post here.)
Page 1 of 4
Loading...
Similar Threads - cPanel crash accounts
  1. USA_Webmaster

    New Thread Where is the cPanel demo?

    USA_Webmaster, Apr 19, 2019 at 6:26 PM, in forum: General Discussion
    Replies:
    1
    Views:
    87
    Infopro
    Apr 19, 2019 at 6:46 PM
  2. nunoperalta

    Stop cPanel from creating subdomain

    nunoperalta, Apr 19, 2019 at 5:28 AM, in forum: Bind/DNS/Nameserver
    Replies:
    1
    Views:
    49
    cPanelMichael
    Apr 19, 2019 at 2:14 PM
  3. Tarak Nath

    mongoDB in cPanel

    Tarak Nath, Apr 18, 2019 at 8:59 AM, in forum: Database Discussion
    Replies:
    7
    Views:
    103
    Tarak Nath
    Apr 20, 2019 at 1:31 AM
  4. Elizabeta

    SOLVED SSL certificate for cPanel account?

    Elizabeta, Apr 18, 2019 at 6:16 AM, in forum: Security
    Replies:
    4
    Views:
    131
    cPanelMichael
    Apr 19, 2019 at 12:39 PM
  5. vcg_wss

    Email best practices for cPanel shared hosting?

    vcg_wss, Apr 17, 2019 at 5:18 PM, in forum: E-mail Discussion
    Replies:
    1
    Views:
    211
    cPanelMichael
    Apr 18, 2019 at 4:55 PM

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice