cPanel/Whm doesynt count BW usage.

[Grooby]

Hi,

I got HUGE problem , i added couple of users to my newly installed serwer and after few days i saw that cPanel doesynt count user BW ... what may be a reason? any ideas? i MUST count users BW ... :/ HELP!

Adam

 

[MMarko]

Have you disabled ~ access to account ( http://domain.com/~user )?

 

[Trigger]

As MMarko said the mod_user Tweak under "Tweak Security" will stop that, it will also kill your shared SSL if you have it setup on the server it but you can exclude the domain that is setup on if you want to allow access.

 

[Grooby]

Have you disabled ~ access to account ( http://domain.com/~user )?

Mod_user in "Tweak Security" is enabled, so its not that i think... maybe i should try to restart server? dunno what to do .... heeelp

Adam

 

[MMarko]

Where BW isn't count - in cPanel or in WebHostManager?

In my case bandwidth counted in user's cPanel is ok but bandwidth in WHM shows smaller number than sum of cPanel's bandwidth usage. If this is in your case too try submiting a ticket.

 

[Grooby]

The problem is that Bw count is not running on user cpanel ... so he have an unlimited traffic / month , which i dont want ...
Due to non working BW count on user cpanel , the main BW count in WHM doesynt work too.

Any other ideas?

Its badly important for me :/

 

[Grooby]

ok, after reboot ^ update cpanel ^ running /scripts/runweblogs <username> it updates BW for username correctly i think (bw stats changed) , but i dont know how ofen cpanel run he's logs and updates stats? i need to make sure that everything is ok now...

How ofen cpanel updates stats for user BW ?

Adam

 

[MMarko]

Look at options in "tweak settings" in WHM.

 

[Grooby]

Look at options in "tweak settings" in WHM.

Works now thanx