Cpanel / WHM install / hostname set-up / issue

carlozdre

Registered
Nov 28, 2011
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Hello,

I have installed cPanel on my CentOS cloud from rackspace.

What I've done, and in what order:

1. changed the nameservers to point to rackspace from namecheap cpanel
2. set-up the domain etc.com in rackspace's domain management area
3. added A records for hostname.etc.com and www.hostname.etc.com, with the servers ip in rackspace's domain management area, with TTL of 3600
4. set-up the hostname as hostname.etc.com before the cpanel install, in comand line
5. installed cPanel and WHM with a successfull message, in comand line
6. By typing hostname -d -v I can see that my hostname is setup and it's name is hostname.etc.com
7. Ping hostname.etc.com and etc.com (which now has my new servers IP address) successfull

Wasn't I supposed to access the WHM by typing https://hostname.etc.com:2087 then? It doesn't work.

Please give me a hint of what I've done wrong, I have been looking for similar cases but couldn't find anything relevant or that works for me.

Thank you.
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
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Does https://IP#:2087/ work? If it doesn't work, then please check your server's firewall on the machine. It likely doesn't have the right ports opened.

If it does work, then perform a dig on your hostname and check on another machine in case you might be cached. DNS propagation can take 24-48 hours sometimes.
 

carlozdre

Registered
Nov 28, 2011
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cPanel Access Level
Root Administrator
I was able to figure out what's going on couple hours after my post but couldn't edit mine as wasn't approved. I have disabled the iptables, now I would like to know what implications does this action have? I know, nothing with regards cPanel, but generally speaking, is this a major issue for the other services?

I am not very familiar with all this server management thing and I wouldn't feel comfortable working with iptables or installing other firewall unless extremely user friendly.

One more thing, is there a way I can test if cPanel works properly so I can start creating accounts and move them already? Where should I look for errors, what are the common things that are happening?
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
40
248
somewhere over the rainbow
cPanel Access Level
Root Administrator
CSF would be very user friendly as it has a WHM plugin:

ConfigServer Security & Firewall

Here's a forum thread discussing how to install it:

https://forums.cpanel.net/f185/where-do-lookup-brute-force-attacks-243182.html#post1002822

As for your new question, if possible, it would be great to open a new thread next time for anything else that isn't related to the current thread. For creating accounts, you can use WHM > Create a New Account area, then you can tail the error log at /usr/local/cpanel/logs/error_log to see if any errors output during the account creation process. You can use WHM > List Accounts to see any accounts you have created, then click the cPanel icon for each to log into the account.