cPanel/WHM multiple domains best practices

verdon

Well-Known Member
Nov 1, 2003
934
16
168
Northern Ontario, Canada
cPanel Access Level
Root Administrator
Greetings from blustery Northern Ontario,

We are a small to mid-size development company which hosts the majority of our client's sites.

I have just gotten a new server with a cPanel/WHM environment. I am working towards moving from an unreliable provider, where I have about 30 domains currently hosted. The environment I have there is a reseller hSphere package. On my old server, I setup one 'service' domain, which we used to manage all of our clients from one login. This was very convenient, from both a cp and ftp point of view. None of my clients require or receive a control panel.

I've just spent a number of hours digging through these forums to try and determine what would be my best approach in emulating this sort of setup in cPanel/WHM. Of course, there are many and diverse opinions. I currently have created one reseller account for ourselves, so that my staff is not logging in as root on a regular basis. I'm debating on where to proceed from here.

It sounds as if using addon domains in my reseller account (as opposed to creating cPanel accounts for all our clients) is the way to best emulate the hSphere environment we are moving from. It also seems as if there are a number of pitfalls to this approach, such as buggy creation of addon domains and major inconveniences if we move these accounts to another cPanel/WHM box in the future, to accomodate growth.

My gut is telling me that in the long run, it might be better to create individual cpanel accounts for all our hosted domains, even if we are the only ones using these cpanels. This approach would be a LOT less convenient for my staff than the hSphere environment they are used to working in, but sounds more robust. I'm just kind of throwing this out there and hoping for some experienced opinion. This migration is a whole lot of unpaid work for me, that I hope to not to have to repeat down the road. I'd really like to get it right the first time.

Are there any thoughts out there you'd care to share?

TIA and best regards,
verdon
 

imporsnitle

Member
Nov 2, 2003
5
0
151
individual accounts is primitive, its bloody annoying have hundreds of accounts, and trackign their b/w etc plus the problem of partitioning!

Your best bet is to use addon domains, that makes it a hell of a lot easier for the customers aswell
 

Website Rob

Well-Known Member
Mar 23, 2002
1,501
1
318
Alberta, Canada
cPanel Access Level
Root Administrator
Greetings from a used-to-be Ontarian - about an hour from TO actually. ;)

From a Management POV, setting up individual accounts is definitely the way to go. You can setup different ID's but same PW for each account, create eMail addresses (with separate ID & PW) for each Client to use -- catchall goes to you -- and create an HTML page that has bookmarks for each Client's Cpanel. The HTML page can be on your Reseller account, password protected, and use "https" for Cpanel login.

Like most things, the prep work will take the longest, but once it's done -- will not only look fabulous ;) it should also be convienent to use as well.
 

PWSowner

Well-Known Member
Nov 10, 2001
2,901
4
343
ON, Canada
There's definately advantages to using seperate accounts, even if you will be controlling all of them. I have several different websites of my own and don't like the drawbacks to addons so I make each one it's own account and just use an html page for all the related links.
 

PWSowner

Well-Known Member
Nov 10, 2001
2,901
4
343
ON, Canada
Originally posted by Website Rob
Greetings from a used-to-be Ontarian - about an hour from TO actually. ;)
London area or other direction? I'm thinking about moving to London area in a month or 2 but haven't had a chance to check out that area yet. Probably be doing that in a couple weeks.
 

Website Rob

Well-Known Member
Mar 23, 2002
1,501
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318
Alberta, Canada
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Sort of on the way to London you could say. Little factory town of Brantford. Left in '75 and only been back a few times to visit. Like it too much in Calgary to stay away for very long. :)
 

PWSowner

Well-Known Member
Nov 10, 2001
2,901
4
343
ON, Canada
I just might be following in your footsteps. ;)

Several months ago I was thinking about Calgary or Edmonton, but decided to just go to the other side of Toronto for now and maybe the rest of the way later. I've heard a lot of nice things about Calgary and Edmonton and I look forward to checking out the mall someday. (or some week)
 

verdon

Well-Known Member
Nov 1, 2003
934
16
168
Northern Ontario, Canada
cPanel Access Level
Root Administrator
I spent a year in Edmonton (1979) and 2 years in London (80-81). They were both nice cities, though a little big for my tastes. Live in the bush just outside North Bay now, pretty similar to Brantford, and like that best :)
 

PWSowner

Well-Known Member
Nov 10, 2001
2,901
4
343
ON, Canada
Size is the main reason I'm moving soon. I've been in Brockville (POP 20,000) for 40 years and it gets quite boring. Very little to do in this town when I have time to waste. Our cinemas were demolished 3 years ago. We had no bowling alley for 2 years. When I was looking into fibre optic connections for the future when it's time for my own datacenter, ;) I found it isn't even available in this city. It's time for me to go to a real city.
 

Nodnarb

Member
Jul 5, 2003
23
0
151
I have over 100 of my own accounts on my box, with individual accounts. Works for me, but I'm sure add-on domains works well for the guy who said my method is primitive.

Using the same password probably isn't a good idea, but if you have a "system" for creating similar but slightly different passwords for each domain, your box will be more secure.