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Cpanel/WHM not working

Discussion in 'General Discussion' started by rkgroups, Aug 17, 2007.

  1. rkgroups

    rkgroups Member

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    :mad: My CPANEL/WHM suddently stopped working today. I guess it got updated to latest stable release last night. When I woke up, one of my server had new WHM and other server didn't display me whm or cpanel. However, all sites on that server is working fine. But, when I try to connect to cpanel or whm of that server, it shows me cannot find the server error!!

    What to do now?? I rebooted server still same error. Please help me out..
     
    #1 rkgroups, Aug 17, 2007
  2. WebScHoLaR

    WebScHoLaR Well-Known Member

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    Do you have SSH access to the server? You can restart the cPanel service from SSH and also try disabling any firewall installed to see how it goes.
     
    #2 WebScHoLaR, Aug 17, 2007
  3. ToddShipway

    ToddShipway Well-Known Member

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    If you have ssh access, run /usr/local/cpanel/startup to restart the cPanel service. Ensure the server is running perl 5.8.8 and run '/scripts/upcp --force'

    If you are still unable to get cPanel services running properly, please submit a ticket and we will get it resolved for you.
     
    #3 ToddShipway, Aug 17, 2007
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