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cpanel/WHM on FreeBSD6.2 /Logging On For The First Time/ error 500

Discussion in 'General Discussion' started by jack@tomsknet.r, Apr 15, 2008.

  1. jack@tomsknet.r

    jack@tomsknet.r Registered

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    After new installation cpanel/WHM (trial key) on FreeBSD 6.2 (and after run "/scripts/upcp --force")
    I`am run http://hosname:2082/ and i have authorization standard window Then insert login="root" and pass="root's password of OS". After this i have error 500 "Could not fetch uid or gid for : root" on http://hostname:2082/login/

    /usr/local/cpanel/logs/access_log:
    217.18.138.39 - root [04/15/2008:06:16:41 -0000] "GET / HTTP/1.1" 401 0 "" "Mozil
    la/5.0 (Windows; U; Windows NT 5.1; ru; rv:1.8.1.13) Gecko/20080311 Firefox/2.0.0
    .13"
    217.18.138.39 - - [04/15/2008:06:16:45 -0000] "GET /unprotected//favicon.ico HTTP
    /1.1" 200 0 "" "Mozilla/5.0 (Windows; U; Windows NT 5.1; ru; rv:1.8.1.13) Gecko/2
    0080311 Firefox/2.0.0.13"

    /usr/local/cpanel/logs/error_log:
    Internal Error: "GET / HTTP/1.1" Could not fetch uid or gid for : root

    /usr/local/cpanel/logs/license_log:
    License Update Request at: Tue Apr 15 13:20:22 2008
    License Server returned: Key Accepted
    License Server returned: Key Follows
    License Updated Successfully

    /usr/local/cpanel/logs/login_log:
    217.18.138.39 - root [04/15/2008:06:35:54 -0000] "GET / HTTP/1.1" FAILED LOGIN cp
    aneld: user name not provided or invalid user

    /usr/local/cpanel/logs/stats_log:
    (internal warning while parsing ) Tue Apr 15 13:20:19 2008 [959] warn: DBI connec
    t('eximstats:localhost','eximstats',...) failed: Can't connect to local MySQL ser
    ver through socket '/tmp/mysql.sock' (2) at /usr/local/cpanel/cpanellogd line 110
    4
    at /usr/local/lib/perl5/site_perl/5.8.8/mach/DBI.pm line 651
    DBI::__ANON__('undef', 'undef') called at /usr/local/lib/perl5/site_perl/
    5.8.8/mach/DBI.pm line 705
    DBI::connect('DBI', 'DBI:mysql:eximstats:localhost', 'eximstats', 's99iNT
    oL') called at /usr/local/cpanel/cpanellogd line 1104
    main::dbconnect() called at /usr/local/cpanel/cpanellogd line 221
    main::scanlogs() called at /usr/local/cpanel/cpanellogd line 165
    (internal warning while parsing ) Tue Apr 15 13:20:19 2008 [959] warn: Can not co
    nnect at /usr/local/cpanel/cpanellogd line 1106.
    at /usr/local/cpanel/cpanellogd line 1106
    main::dbconnect() called at /usr/local/cpanel/cpanellogd line 221
    main::scanlogs() called at /usr/local/cpanel/cpanellogd line 165
    Recived SIGHUP, reloading configuration files.!
    [an error occurred while processing this directive][an error occurred while proce
    ssing this directive]

    /usr/local/cpanel/logs/cphulkd_errors.log:
    Use of uninitialized value in chown at /usr/local/cpanel/Cpanel/Hulkd.pm line 192.

    Can we help me?
     
  2. jpetersen

    jpetersen Well-Known Member

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    You need to log into WHM as root: https://x.x.x.x:2087

    You can't log into cPanel as root. After cPanel is installed, there aren't any cPanel accounts on the server. You create them via WHM, then log into the cPanel account.
     
  3. jack@tomsknet.r

    jack@tomsknet.r Registered

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    - OK, thanks.
     
    #3 jack@tomsknet.r, Apr 15, 2008
    Last edited: Apr 15, 2008
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