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CPanel/WHM Problem: "Home directory not available"

Discussion in 'General Discussion' started by intelliot, Jul 30, 2004.

  1. intelliot

    intelliot Registered

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    Hi,

    First of all, I just acquired this account from a friend so I do not know how it got into this state.

    Basically, I can't access any files.

    When connecting through FTP I get "421 Home directory not available - aborting"

    On http I get "The requested URL / was not found on this server."

    In CPanel's file manager, it says "Internal Error, can't find that folder"

    Does anyone have any ideas how I can retrieve the site's files? I want to move it to another server.

    Thanks
     
  2. sawbuck

    sawbuck Well-Known Member

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    Assuming you don't have root access to the account the most likely way is to ask the provider to transfer it.
     
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