cPanel/WHM Update broken? not working

[mangohead]

Recently I have been unable to update my cPanel/WHM from withing WHM. Whenever I do try to upgrade to the latest version, i see ONLY the following information and the progress bar stays at 10%.


Hostname Virtual Host is already setup
PHP version file is up to date
Doing a manual update...
Cpanel updates are coming from layer2.cpanel.net
fileutils passes checksum
findutils passes checksum
net-tools passes checksum
Checking /dev/hda....OK
x - creating lock directory
x - SKIPPING /usr/local/lib/php.ini (file already exists)


The screen will stay at 10% forever and no further progress is made. I have the update config set to Automatic (RELEASE tree).

Anyone know what could be causing this?

TIA!

mangohead

 

[chirpy]

Do you have a firewall installed, and if so, have you opened all the required ports for outgoing connections? You should also check what's happening in /var/log/cpupdate.log

 

[mangohead]

Very strange .. the /var/log/cpupdate.log file doesnt show any current updates.

The last update, in the log file, shows April 28. So nothing's been updated since then. Attempt attempts to update cpanel arent being logged.

Thu Apr 28 22:03:11 PDT 2005
Using layer2.cpanel.net
Fetching http://httpupdate.cpanel.net/cpanelsync/RELEASE/bin/.cpanelsync.lock....Trying httpupdate.cpanel.net @ 69.72.1$
100%......Done


any ideas?

thank you

 

[mangohead]

after searching on the forums, i've found out how to resolve the issue.

http://forums.cpanel.net/showthread.php?t=38498&page=1&pp=15

problem was related to convertemails

thanks for your help chirpy!