The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

cPanel & WHM update failure in upcp script

Discussion in 'General Discussion' started by Matthew271, Aug 28, 2015.

  1. Matthew271

    Matthew271 Member

    Joined:
    Jul 27, 2012
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Hello

    I received this error last night in an email.

    The `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1440748741.log` command failed and exited with the code “10” (signal = 0)

    The system detected an error during the cPanel & WHM version change from “11.50.0.29” to “11.50.0.30” which prevented updatenow from completing normally

    And my update log includes this:

    Update log preview:
    [2015-08-28 02:24:58 -0700] Using mirror '208.74.121.37' for host 'httpupdate.cpanel.net'.
    [2015-08-28 02:28:54 -0700] Using mirror '216.38.56.98' for host 'httpupdate.cpanel.net'.
    [2015-08-28 02:28:59 -0700] Retrieving and staging /cpanelsync/11.50.0.30/x3/js2/webdav/accounts_webdav-it.js.bz2
    [2015-08-28 02:29:59 -0700] Using mirror '8.29.132.234' for host 'httpupdate.cpanel.net'.
    [2015-08-28 02:30:04 -0700] Retrying download of /cpanelsync/11.50.0.30/x3/js2/webdav/accounts_webdav-it.js.bz2(attempt 2/5): timeout
    [2015-08-28 02:30:34 -0700] Using mirror '91.121.124.18' for host 'httpupdate.cpanel.net'.
    [2015-08-28 02:33:24 -0700] Using mirror '208.82.118.100' for host 'httpupdate.cpanel.net'.
    [2015-08-28 02:33:24 -0700] Retrying download of /cpanelsync/11.50.0.30/x3/js2/webdav/accounts_webdav-it.js.bz2(attempt 3/5): httpupdate.cpanel.net did not have any working mirrors. Please check your internet connection or dns server. at /usr/local/cpanel/scripts/updatenow.static-cpanelsync line 36123, <$__ANONIO__> line 2.
    [2015-08-28 02:36:24 -0700] Using mirror '208.74.121.39' for host 'httpupdate.cpanel.net'.
    [2015-08-28 02:39:28 -0700] Using mirror '122.201.72.171' for host 'httpupdate.cpanel.net'.
    [2015-08-28 02:39:34 -0700] Retrying download of /cpanelsync/11.50.0.30/x3/js2/webdav/accounts_webdav-it.js.bz2(attempt 4/5): Died at /usr/local/cpanel/scripts/updatenow.static-cpanelsync line 36919.
    [2015-08-28 02:40:04 -0700] Using mirror '74.50.120.123' for host 'httpupdate.cpanel.net'.
    [2015-08-28 02:43:01 -0700] Using mirror '83.170.94.2' for host 'httpupdate.cpanel.net'.
    [2015-08-28 02:43:01 -0700] Retrying download of /cpanelsync/11.50.0.30/x3/js2/webdav/accounts_webdav-it.js.bz2(attempt 5/5): httpupdate.cpanel.net did not have any working mirrors. Please check your internet connection or dns server. at /usr/local/cpanel/scripts/updatenow.static-cpanelsync line 36123, <$__ANONIO__> line 2.
    [2015-08-28 02:46:46 -0700] Using mirror '8.29.132.234' for host 'httpupdate.cpanel.net'.
    [2015-08-28 02:47:17 -0700] Using mirror '216.38.56.98' for host 'httpupdate.cpanel.net'.
    [2015-08-28 02:50:18 -0700] Using mirror '74.50.120.123' for host 'httpupdate.cpanel.net'.
    [2015-08-28 02:53:18 -0700] Using mirror '72.233.42.250' for host 'httpupdate.cpanel.net'.
    [2015-08-28 02:53:18 -0700] The Administrator will be notified to review this output when this script completes
    => Log closed Fri Aug 28 02:53:18 2015
    [2015-08-28 02:53:18 -0700] E Sync child 29439 exited with signal: 0 and code: 10
    [2015-08-28 02:53:18 -0700] The Administrator will be notified to review this output when this script completes
    => Log closed Fri Aug 28 02:53:18 2015
    [2015-08-28 02:53:18 -0700] 17% complete
    [2015-08-28 02:53:18 -0700] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1440748741.log` failed, exited with code 10 (signal = 0)


    I have a dedicated server with GoDaddy. Any Hints on how to resolve this would be great.

    My updates are set to automatic with whm/C-Panel.

    I Currently have
    • CENTOS 6.7 x86_64 virtuozzo – ns1
    • Linux
     
  2. cPJacob

    cPJacob cPanel Product Owner
    Staff Member

    Joined:
    May 2, 2014
    Messages:
    510
    Likes Received:
    66
    Trophy Points:
    28
    cPanel Access Level:
    DataCenter Provider
    Twitter:
    Hi,

    There were issues with our mirrors last night, and they have been resolved as of this morning. You should be able to update now, or your server should automatically update tonight as well.
     
  3. Matthew271

    Matthew271 Member

    Joined:
    Jul 27, 2012
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Thank you sir :)
     
Loading...

Share This Page