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cPanel & WHM update failure in upcp script

Discussion in 'General Discussion' started by dsteam, Sep 9, 2016.

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  1. dsteam

    dsteam Member

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    Dear Cpanel Seniors,

    I am facing "cPanel & WHM update failure in upcp script" issue.
    below is the code and log. please advise how i going to fix it?

    The `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1473476360.log --force` command failed and exited with the code “1” (signal = 0)


    Code:
    [2016-09-10 11:00:15 +0800] file /usr/bin/mysqlaccess from install of MySQL55-client-5.5.50-1.cp1156.x86_64 conflicts with file from package MySQL56-client-5.6.31-2.cp1156.x86_64
    [2016-09-10 11:00:15 +0800] file /usr/bin/mysqladmin from install of MySQL55-client-5.5.50-1.cp1156.x86_64 conflicts with file from package MySQL56-client-5.6.31-2.cp1156.x86_64
    [2016-09-10 11:00:15 +0800] file /usr/bin/mysqlbinlog from install of MySQL55-client-5.5.50-1.cp1156.x86_64 conflicts with file from package MySQL56-client-5.6.31-2.cp1156.x86_64
    [2016-09-10 11:00:15 +0800] file /usr/bin/mysqlcheck from install of MySQL55-client-5.5.50-1.cp1156.x86_64 conflicts with file from package MySQL56-client-5.6.31-2.cp1156.x86_64
    [2016-09-10 11:00:15 +0800] file /usr/bin/mysqldump from install of MySQL55-client-5.5.50-1.cp1156.x86_64 conflicts with file from package MySQL56-client-5.6.31-2.cp1156.x86_64
    [2016-09-10 11:00:15 +0800] file /usr/bin/mysqlimport from install of MySQL55-client-5.5.50-1.cp1156.x86_64 conflicts with file from package MySQL56-client-5.6.31-2.cp1156.x86_64
    [2016-09-10 11:00:15 +0800] file /usr/bin/mysqlshow from install of MySQL55-client-5.5.50-1.cp1156.x86_64 conflicts with file from package MySQL56-client-5.6.31-2.cp1156.x86_64
    [2016-09-10 11:00:15 +0800] file /usr/bin/mysqlslap from install of MySQL55-client-5.5.50-1.cp1156.x86_64 conflicts with file from package MySQL56-client-5.6.31-2.cp1156.x86_64
    [2016-09-10 11:00:15 +0800] file /usr/share/man/man1/msql2mysql.1.gz from install of MySQL55-client-5.5.50-1.cp1156.x86_64 conflicts with file from package MySQL56-client-5.6.31-2.cp1156.x86_64
    [2016-09-10 11:00:15 +0800] file /usr/share/man/man1/mysql.1.gz from install of MySQL55-client-5.5.50-1.cp1156.x86_64 conflicts with file from package MySQL56-client-5.6.31-2.cp1156.x86_64
    [2016-09-10 11:00:15 +0800] file /usr/share/man/man1/mysql_find_rows.1.gz from install of MySQL55-client-5.5.50-1.cp1156.x86_64 conflicts with file from package MySQL56-client-5.6.31-2.cp1156.x86_64
    [2016-09-10 11:00:15 +0800] file /usr/share/man/man1/mysql_waitpid.1.gz from install of MySQL55-client-5.5.50-1.cp1156.x86_64 conflicts with file from package MySQL56-client-5.6.31-2.cp1156.x86_64
    [2016-09-10 11:00:15 +0800] file /usr/share/man/man1/mysqlaccess.1.gz from install of MySQL55-client-5.5.50-1.cp1156.x86_64 conflicts with file from package MySQL56-client-5.6.31-2.cp1156.x86_64
    [2016-09-10 11:00:15 +0800] file /usr/share/man/man1/mysqladmin.1.gz from install of MySQL55-client-5.5.50-1.cp1156.x86_64 conflicts with file from package MySQL56-client-5.6.31-2.cp1156.x86_64
    [2016-09-10 11:00:15 +0800] file /usr/share/man/man1/mysqlbinlog.1.gz from install of MySQL55-client-5.5.50-1.cp1156.x86_64 conflicts with file from package MySQL56-client-5.6.31-2.cp1156.x86_64
    [2016-09-10 11:00:15 +0800] file /usr/share/man/man1/mysqlcheck.1.gz from install of MySQL55-client-5.5.50-1.cp1156.x86_64 conflicts with file from package MySQL56-client-5.6.31-2.cp1156.x86_64
    [2016-09-10 11:00:15 +0800] file /usr/share/man/man1/mysqldump.1.gz from install of MySQL55-client-5.5.50-1.cp1156.x86_64 conflicts with file from package MySQL56-client-5.6.31-2.cp1156.x86_64
    [2016-09-10 11:00:15 +0800] file /usr/share/man/man1/mysqlimport.1.gz from install of MySQL55-client-5.5.50-1.cp1156.x86_64 conflicts with file from package MySQL56-client-5.6.31-2.cp1156.x86_64
    [2016-09-10 11:00:15 +0800] file /usr/share/man/man1/mysqlshow.1.gz from install of MySQL55-client-5.5.50-1.cp1156.x86_64 conflicts with file from package MySQL56-client-5.6.31-2.cp1156.x86_64
    [2016-09-10 11:00:15 +0800] file /usr/share/man/man1/mysqlslap.1.gz from install of MySQL55-client-5.5.50-1.cp1156.x86_64 conflicts with file from package MySQL56-client-5.6.31-2.cp1156.x86_64
    [2016-09-10 11:00:15 +0800] see https://go.cpanel.net/rpmcheckfailed for more information
    [2016-09-10 11:00:15 +0800] The Administrator will be notified to review this output when this script completes
    => Log closed Sat Sep 10 11:00:15 2016
    [2016-09-10 11:00:15 +0800] 17% complete
    [2016-09-10 11:00:15 +0800] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1473476360.log --force` failed, exited with code 1 (signal = 0)
    TQ Very much
     
  2. webhostuk

    webhostuk Well-Known Member

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    I think your issue is related to this thread .. have you checked it ? upcp failure
     
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  3. dsteam

    dsteam Member

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    Thanks for reply, but i follow the online instruction from here "http://go.cpanel.net/rpmcheckfailed"
    still unable to solved the issue.

    Please advise TQ very much
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Please post the output from the following commands:

    Code:
    cat /var/cpanel/rpm.versions.d/local.versions
    grep mysql-version /var/cpanel/cpanel.config
    grep '' /etc/redhat-release /usr/local/cpanel/version /var/cpanel/envtype ; grep CPANEL= /etc/cpupdate.conf ; mysql -V
    
    Also, feel free to open a support ticket using the link in my signature if you would like for us to take a closer look. You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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