cPanel & WHM update failure in upcp script

Operating System & Version
CENTOS 6.10 kvm [vps]
cPanel & WHM Version
v82.0.11

mrben86

Registered
Dec 10, 2015
2
0
51
Ireland
cPanel Access Level
Root Administrator
I've been getting this email every day for the last week, it seems like there's a problem downloading from the requested URLs
http://77.72.5.222/autofixer2/autorepair.asc

Would like to try and get this sorted. Is it because I'm running an older version of cPanel?


The cPanel & WHM update process failed for the following reason:
Maintenance ended; however, it did not exit cleanly (256). The following events were logged: “scripts/autorepair” and “scripts/manage_greylisting”. Review the update logs to determine why the update failed.

Update log preview:​
...
...
[2021-05-07 04:22:50 +0100] E [/usr/local/cpanel/scripts/autorepair] exit level [die] [pid=19507] (Failed to download URL 'http://77.72.5.222/autofixer2/autorepair.asc'.)
[2021-05-07 04:22:50 +0100] E [/usr/local/cpanel/scripts/autorepair] The “/usr/local/cpanel/scripts/autorepair autorepair” command (process 19507) reported error number 25 when it ended.
...
[2021-05-07 06:41:31 +0100] E [/usr/local/cpanel/scripts/manage_greylisting] The “/usr/local/cpanel/scripts/manage_greylisting --init --update_common_mail_providers” command (process 19543) reported error number 1 when it ended.
...
[2021-05-07 06:41:31 +0100] - Finished command `/usr/local/cpanel/bin/cloudlinux_update` in 0.054 seconds
[2021-05-07 06:41:31 +0100] Processing: Updating plugins data cache
[2021-05-07 06:41:31 +0100] - Processing command `/usr/local/cpanel/bin/refresh_plugin_cache`
[2021-05-07 06:41:31 +0100] - Finished command `/usr/local/cpanel/bin/refresh_plugin_cache` in 0.074 seconds
[2021-05-07 06:41:31 +0100] Processing: Ensuring SSL certificate information for CCS is up to date.
[2021-05-07 06:41:31 +0100] - Processing command `/usr/local/cpanel/scripts/ccs-check --run --ssl`
[2021-05-07 06:41:31 +0100] - Finished command `/usr/local/cpanel/scripts/ccs-check --run --ssl` in 0.009 seconds
[2021-05-07 06:41:31 +0100] Processing: Ensure cpanel-plugins yum repo exists
[2021-05-07 06:41:31 +0100] - Finished in 0.022 seconds
[2021-05-07 06:41:31 +0100] Processing: Checking Addon Licenses
[2021-05-07 06:41:31 +0100] - Finished in 0.053 seconds
[2021-05-07 06:41:31 +0100] Processing: Checking End Of Life for current version.
[2021-05-07 06:53:49 +0100] - Finished in 738.115 seconds
[2021-05-07 06:53:49 +0100] Processing:
[2021-05-07 06:53:49 +0100] Maintenance complete.
=> Log closed Fri May 7 06:53:49 2021
----------------------------------------------------------------------------------------------------
=> Log opened from cPanel Update (upcp) - Slave (18977) at Fri May 7 06:53:49 2021
The system generated this notice on Friday, May 7, 2021 at 5:53:50 AM UTC.
 
Last edited by a moderator:

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
5,447
697
313
cPanel Access Level
Root Administrator
Hey there! I'm sorry to hear about these issues with the updates on the server. It sounds like there is a problem downloading updates from the mirrors that are set up at this time.

Can you run this command on the machine to move the old mirror data out of the way and then force an update to see if that gets things working?

Code:
mv /root/.HttpRequest/httpupdate.cpanel.net /root/.HttpRequest/httpupdate.cpanel.net.bak
/scripts/upcp --force