The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

cPanel/WHM Update not working

Discussion in 'General Discussion' started by IceManLoneWolf, Mar 19, 2015.

  1. IceManLoneWolf

    IceManLoneWolf Registered

    Joined:
    Mar 19, 2015
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Jasper, Indiana
    cPanel Access Level:
    Root Administrator
    When I log into the whm webpage and click the button to upgrade to the latest version a new page appears. On top there is a loading animation and directly below it's stuck on 0% for over an hour.

    Also when I click on easyapache a blank page comes up.


    I've tried logging into the server (as a root user) using ssh and terminal and manually running upcp, but that didn't work either.

    There is no scripts folder in /usr/local/cpanel/
    However, I can see upcp in /scripts/ of the root directory
    When I try and run it using /scripts/upcp it says,
    -bash: /scripts/upcp: Permission denied


    Can anyone help? My Cpanel/WHM is...
    cPanel 11.25.0-R42213 - WHM 11.25.0 - X 3.9


    I really just want to upgrade my server's PHP from PHP 5.2.6 to 5.3 or higher.
     
    #1 IceManLoneWolf, Mar 19, 2015
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    36,471
    Likes Received:
    1,217
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    cPanel version 11.25 was released back in 2009, so it's very outdated, and thus it may require some extra work in order to complete the update. Could you open a support ticket so we can complete the update process for you? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
    #2 cPanelMichael, Mar 19, 2015
(You must log in or sign up to post here.)
Loading...
Similar Threads - cPanel Update working
  1. clubehost

    cPanel update not working properly

    clubehost, Aug 2, 2016, in forum: General Discussion
    Replies:
    2
    Views:
    578
    clubehost
    Aug 2, 2016
  2. dstana

    Can't Update cPanel Themes

    dstana, Jul 19, 2017, in forum: User Experience
    Replies:
    2
    Views:
    72
    cPanelMichael
    Jul 20, 2017
  3. xdan

    cPanel update broke .htaccess

    xdan, Jul 13, 2017, in forum: General Discussion
    Replies:
    2
    Views:
    122
    xdan
    Jul 13, 2017
  4. internetbug256

    some cPanel update added jailshell to my crontabs

    internetbug256, Jun 27, 2017, in forum: General Discussion
    Replies:
    8
    Views:
    158
    cPanelMichael
    Jun 28, 2017
  5. easyguyevo

    cPanel Update Failed to Complete Properly

    easyguyevo, Jun 26, 2017, in forum: General Discussion
    Replies:
    5
    Views:
    117
    easyguyevo
    Jun 28, 2017

Share This Page