Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

cPanel/WHM Update not working

Discussion in 'General Discussion' started by IceManLoneWolf, Mar 19, 2015.

  1. IceManLoneWolf

    IceManLoneWolf Registered

    Mar 19, 2015
    Likes Received:
    Trophy Points:
    Jasper, Indiana
    cPanel Access Level:
    Root Administrator
    When I log into the whm webpage and click the button to upgrade to the latest version a new page appears. On top there is a loading animation and directly below it's stuck on 0% for over an hour.

    Also when I click on easyapache a blank page comes up.

    I've tried logging into the server (as a root user) using ssh and terminal and manually running upcp, but that didn't work either.

    There is no scripts folder in /usr/local/cpanel/
    However, I can see upcp in /scripts/ of the root directory
    When I try and run it using /scripts/upcp it says,
    -bash: /scripts/upcp: Permission denied

    Can anyone help? My Cpanel/WHM is...
    cPanel 11.25.0-R42213 - WHM 11.25.0 - X 3.9

    I really just want to upgrade my server's PHP from PHP 5.2.6 to 5.3 or higher.
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
    Likes Received:
    Trophy Points:
    cPanel Access Level:
    Root Administrator

    cPanel version 11.25 was released back in 2009, so it's very outdated, and thus it may require some extra work in order to complete the update. Could you open a support ticket so we can complete the update process for you? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice