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cPanel / WHM: Use different Account ID in Skeleton Directory

Discussion in 'General Discussion' started by kakenx, May 22, 2013.

  1. kakenx

    kakenx Registered

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    Hi,

    My current Skeleton directory is displayed as:

    /home/Account01/cpanel3-skel

    But I want to have it say:

    /home/AccountDefault/cpanel3-skel

    Is it possible to make this change? And how can do it?

    Thanks!
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Twitter:
    In your current configuration, your Reseller's name is of course, account01
    If you'd like to change that, you'll need to change your Resellers name, or, create a new Reseller.
     
  3. kakenx

    kakenx Registered

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    Hi,

    I tried to "modify an account" and I got this message after trying to use a different username:

    "Hook denied modification of account: Permission denied"

    Any ideas?

    Thanks!
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Are you logged in as root user to modify the account of the Reseller user?
     
  5. kakenx

    kakenx Registered

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    Hey,

    Yes, I'm logged in as the root user. As the owner of the reseller account.
     
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Hmm, if you're logged into WHM, as root user (who owns everything and has access to every account) and change a username and it fails, there's an issue somewhere. What tier of cPanel are you on if I might ask please?
     
  7. kakenx

    kakenx Registered

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    Hi, it's WHM 11.34.1 (build 14)
     
  8. Infopro

    Infopro cPanel Sr. Product Evangelist
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  9. cPanelKenneth

    cPanelKenneth cPanel Development
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    Sounds like you have a 3rd party application that prevents this. A 'Hook denied...' message indicate a customization to cPanel & WHM that alters its behavior.
     
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