cPanel / WHM: Use different Account ID in Skeleton Directory

[kakenx]

Hi,

My current Skeleton directory is displayed as:

/home/Account01/cpanel3-skel

But I want to have it say:

/home/AccountDefault/cpanel3-skel

Is it possible to make this change? And how can do it?

Thanks!

 

[Infopro]

In your current configuration, your Reseller's name is of course, account01
If you'd like to change that, you'll need to change your Resellers name, or, create a new Reseller.

 

[kakenx]

Hi,

I tried to "modify an account" and I got this message after trying to use a different username:

"Hook denied modification of account: Permission denied"

Any ideas?

Thanks!

 

[Infopro]

Are you logged in as root user to modify the account of the Reseller user?

 

[kakenx]

Hey,

Yes, I'm logged in as the root user. As the owner of the reseller account.

 

[Infopro]

Hmm, if you're logged into WHM, as root user (who owns everything and has access to every account) and change a username and it fails, there's an issue somewhere. What tier of cPanel are you on if I might ask please?

 

[kakenx]

Hi, it's WHM 11.34.1 (build 14)

 

[Infopro]

Time to upgrade that old beast I think.

11.34 EOL - 6 Month Advance Notice - cPanel Forums


If that's out of the question for you right now, I suggest you open a ticket to cPanel Technical Support for assistance with this one.

 

[cPanelKenneth]

Hi,

I tried to "modify an account" and I got this message after trying to use a different username:

"Hook denied modification of account: Permission denied"

Any ideas?

Thanks!

Sounds like you have a 3rd party application that prevents this. A 'Hook denied...' message indicate a customization to cPanel & WHM that alters its behavior.