cPanel & WHM v88 Known Issues Thread

[cPanelLauren]

cPanel & WHM version 88 is published to the RELEASE tier!

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This thread serves as an overview of reported issues specific to cPanel & WHM version 88.

Pending Issues ​

Case ID	Description	Status	Known Workaround
CPANEL-32496	/scripts/restartsrv_apache_php_fpm Service Status shows incorrect versions after disabling PHP-FPM for php versions	Pending Publication	n/a
CPANEL-32931	88 change log is missing in WHM	In Progress	Use documentation links to view them until resolved
CPANEL-32981	Mysql restore module failed because of an error: Can't use an undefined value as a HASH reference	In Progress	n/a
CPANEL-32974	AutoSSL TaskQueue delayed by 2 hours	Pending Publication	Manually run the queue /usr/local/cpanel/bin/servers_queue run
CPANEL-32954	/var/cpanel/sysinfo.config doesn't get updated as part of upcp, leading to OS confusion (notably when moving to CL 6)	In Progress	Recreate the /var/cpanel/sysinfo.config file manually with the following: mv /var/cpanel/sysinfo.config /var/cpanel/sysinfo.config.bak /scripts/gensysinfo

Most Recently Resolved Issues

88.0.6
2020-06-01

• Fixed case CPANEL-32508: Update cPAPI1 Backups functions to respect role restrictions.
• Fixed case CPANEL-32676: Fix KernelCare installation via Security Advisor when license is provided by Imunify360.
• [security] Fixed case CPANEL-32766: Update rpm.versions for dovecot 2.3.10.1-1.cp1186. Fixes CVE-2020-10957, CVE-2020-10958, CVE-2020-10967.
• Fixed case CPANEL-32801: Fix wildcard-reduction logic in partial local DCV failure cases.
• Fixed case CPANEL-32833: Rename “list_user_worker_nodes” to “list_user_child_nodes”.
• Fixed case CPANEL-32877: Update ImunifyAV feature showcase to mention that installation proceeds in the background.
• Fixed case CPANEL-32888: Fix ImunifyAV Plus upsell to use the cPanel store.
• Fixed case CPANEL-32920: Fix cpanellogd sleep interval after log rotation processing on DNSONLY.
• Fixed case CPANEL-32920: Use correct ionice priorities for log and bandwidth processing in cpanellogd.

88.0.5
2020-05-26

• Fixed case CPANEL-27161: Fixed redirect hostname for login redirects access through a CloudFlare enabled hostname.
• Fixed case CPANEL-31859: Allow users to enable automatic updates in WHM.
• Fixed case CPANEL-31987: Update rpm.versions for cpanel-roundcubemail 1.4.4-3.cp1188.
• Fixed case CPANEL-32537: Teach WHM’s cpmove filename validator to accept directories.
• Fixed case CPANEL-32626: Have /scripts/setupnameserver, for powerdns, create the dnssec.db file if it is missing.
• Fixed case CPANEL-32686: Fix regression preventing collection of POP3/IMAP bandwidth information.
• Fixed case CPANEL-32697: Ensure grants restore via bin/restoregrants on systems with MySQL 8.
• Fixed case CPANEL-32721: Fix "Restore a Home Directory Backup" feature when read-only files are present in the home directory.
• [security] Fixed case CPANEL-32759: Update rpm.versions for exim 4.93-5.cp1186. Fixes CVE-2020-12783.
• [security] Fixed case CPANEL-32782: Update rpm.versions for cpanel-unbound 1.9.4-3.cp1186. Fixes CVE-2020-12662, CVE-2020-12663.
• Fixed case CPANEL-32789: Fixed the ability to edit the contact email of users with unlimited quotas in WHM > List Accounts.
• Fixed case CPANEL-32793: Update rpm.versions for cpanel-clamav 0.101.5-4.cp1186.
• [security] Fixed case CPANEL-32839: Update rpm.versions for cpanel-mariadb-connector 3.1.8-1.cp1186. Fixes CVE-2020-13249.

The full changelog for cPanel & WHM version 88 is available at:

https://docs.cpanel.net/changelogs/88-change-log/

You can ask questions or add comments about an issue by replying here or to its corresponding forums thread (if present). Additionally, please feel free to open a new thread to report an issue that's not listed on this thread, or to let us know of any general questions or feedback regarding cPanel & WHM version 88. We're here to help!

Thanks!

 

[hmaddy]

Here am facing license error after upgrading to v88. license update command entered successfully without any error. But cant access to whm, cpanel and webmails.

 

[cPanelLauren]

Here am facing license error after upgrading to v88. license update command entered successfully without any error. But cant access to whm, cpanel and webmails.

If you're receiving a license error I'd suggest you open a ticket with us.

 

[Michael-Inet]

Release Tier

Select the release tier to use for updating cPanel & WHM. You can’t downgrade or select tiers that are older than the currently-installed version.

	Tier	Currently		Description
	LTS	86.0.21		A well-tested and proven version that cPanel, L.L.C. supports for one full year.
	STABLE	86.0.21		A version that is feature-complete, fully tested, and is in widespread use.
	RELEASE Recommended	88.0.9		A version that is feature-complete and well tested.
	CURRENT	88.0.9		A “release candidate” version that is tested but may not be feature-complete.
	EDGE	88.0.9		A development version for testing only and not for production servers.

Personally I do not consider something labeled as an Edge release to be usable for production. Even the CP text above states the same. Based upon this thread and the number of problems I’m having with v88 personally, v88 is not usable in a production environment.

Q1:
Is there any other way than completely rebuilding a server to get it back to an actual production level release?

Q2:
What steps need to be taken, during the rebuild, to ensure STABLE and only STABLE are ever used on the server?

 

[cPanelLauren]

We also don't consider it usable for production. It sounds as though there's some confusion. We had that version in EDGE for sometime before publishing it to CURRENT and then RELEASE. There isn't an edge version of the product right now since we just send v88 to RELEASE and as such it's listed in all tiers until a new version moves into the EDGE slot.

Is there any other way than completely rebuilding a server to get it back to an actual production level release?

You are currently on a production version of the product if you are using v88. If you're talking about downgrading to LTS or Stable

Q2:
What steps need to be taken, during the rebuild, to ensure STABLE and only STABLE are ever used on the server?

Whatever tier you select in update preferences is the tier that will be used on your server, so if you want stable on the server you'll need to select it when v88.0.9 moves out of RELEASE into stable - for LTS (Long Term Stable) you won't be able to select until v86 is moved out of LTS next year. As long as you don't modify these tiers there is no way you'll be moved to a tier other than your selection and root-level privileges are required for this change.

As I mentioned before there seems to be some confusion as to how those tiers work right now and I want to confirm you are on the recommended RELEASE version which did go through EDGE and CURRENT tiers before being in RELEASE and was deemed suitable for release, there just isn't a following RELEASE or EDGE version to take its place in those tiers now. This is a cycle that occurs every time a version is moved to RELEASE until a new EDGE version is added - that will be v89 (all edge versions are odd numbers) then v90 when it leaves EDGE.