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cPanel won't install...

Discussion in 'General Discussion' started by Bdzzld, Jan 19, 2006.

  1. Bdzzld

    Bdzzld Well-Known Member

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    Hi,

    I've installed CentOS 4.2 x86_64 on a box with the exact same CD I installed another box with and keep on receiving the following error when trying to install cPanel :

    Code:
    [home]# sh latest
    Creating directory installd
    Verifying archive integrity... All good.
    Uncompressing cplyr1-cPanel...............................................................................................................................................................................................................................
            ____                  _
        ___|  _ \ __ _ _ __   ___| |
       / __| |_) / _` | '_ \ / _ \ |
      | (__|  __/ (_| | | | |  __/ |
       \___|_|   \__,_|_| |_|\___|_|
    
         Installer Version 10.5.0
    
    
    Your operating system's rpm update method (yum) was not able to locate the glibc package. This is an indication of an improper setup. You must correct this error before you can proceed.
    
    I've taken the exact same steps to install the OS. The hardware is the same, everything's the same... still cPanel wo'nt install... :(

    Any ideas?
    Thanks.
     
  2. Bdzzld

    Bdzzld Well-Known Member

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    Hi,

    I did a :

    Code:
    yum install
    
    to test yum and it worked without any problems...
    Is this a bug in the x86_64 version?
    If so, please solve it asap.

    Thanks.
     
  3. chirpy

    chirpy Well-Known Member

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    Go on, have a guess
    If you cannot get an install to work, then you should log a ticket with cPanel through your license provider. x86_64 isn't really ready for production servers, especially with cPanel on it as there are many different issues that it causes. It would be a much better idea to reinstall a 32bit OS.

    As to the problem, try installing the glibc packages yourself using yum. Also, do be sure that you've installed the yum GnuPG KEY otherwise it won't allow rpm installations.
     
  4. acceleratebiz

    acceleratebiz Registered

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    I'm getting the exact same problem btw and glibc x86_64 was already installed
     
  5. fgauthier

    fgauthier Member
    PartnerNOC

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    [root@amd home]# sh latest
    Creating directory installd
    Verifying archive integrity... All good.
    Uncompressing cplyr1-cPanel...............................................................................................................................................................................................................................
    ____ _
    ___| _ \ __ _ _ __ ___| |
    / __| |_) / _` | '_ \ / _ \ |
    | (__| __/ (_| | | | | __/ |
    \___|_| \__,_|_| |_|\___|_|

    Installer Version 10.5.0


    error: http://mirror.centos.org/centos/4.1/os/i386/RPM-GPG-KEY: import read failed.
    Your operating system's rpm update method (yum) was not able to locate the glibc package. This is an indication of an improper setup. You must correct this error before you can proceed.


    please change the path in the install script to:

    http://mirror.centos.org/centos/4/os/x86_64/RPM-GPG-KEY

    thank you.
     
  6. fgauthier

    fgauthier Member
    PartnerNOC

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    issue corrected thank you cpanel
     
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