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cPanel Won't Load SSL Connection Failed

Discussion in 'General Discussion' started by Nirjonadda, Jan 26, 2017.

  1. Nirjonadda

    Nirjonadda Well-Known Member

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    I am getting Secure Connection Failed error when want go to WHM/cPanel. All are working without any issue but why now this happened?


    ScreenShot00252.png
     
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  2. Nirjonadda

    Nirjonadda Well-Known Member

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    Now getting connection is not secure error but my Service SSL Certificates Expiration 1/26/18 for Calendar, cPanel, WebDisk, Webmail, and WHM Services. Other Service SSL Certificates Expiration 9/4/17, This issue happened today but I have not make any change.


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  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
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  4. Nirjonadda

    Nirjonadda Well-Known Member

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    I am not getting ssl_error_rx_malformed_alert error. But why getting connection is not secure error? My Service SSL Certificates Expiration 1/26/18 for Calendar, cPanel, WebDisk, Webmail, and WHM Services. Other Service SSL Certificates Expiration 9/4/17, This issue happened today but I have not make any change.

    Code:
    https://myhotname.com:2087/cpsess1800098392/?login=1&post_login=61501346327980
    
    Peer’s Certificate issuer is not recognized.
    
    HTTP Strict Transport Security: false
    HTTP Public Key Pinning: false
    
    Certificate chain:
    
    -----BEGIN CERTIFICATE-----
    MIIDTzCCAjegAwIBAgIEMUzq0TANBgkqhkiG9w0BAQsFADBCMRowGAYDVQQDDBFu
    YS5uaXJtb2xhZGRhLmNvbTEkMCIGCSqGSIb3DQEJARYVc3NsQG5hLm5pcm1vbGFk
    ZGEuY29tMB4XDTE3MDEyNjE4MzA1MVoXDTE4MDEyNjE4MzA1MVowQjEaMBgGA1UE
    AwwRbmEubmlybW9sYWRkYS5jb20xJDAiBgkqhkiG9w0BCQEWFXNzbEBuYS5uaXJt
    b2xhZGRhLmNvbTCCASIwDQYJKoZIhvcNAQEBBQADggEPADCCAQoCggEBANsQ9JpH
    6NQLrH+pQCGA0YUMnNi78NLkfIz0FTKmtA7iF5+2vmMnOKnXw92S4lkYSwFNlDby
    YlmTI7+L7DKA2sybdw0hx2ZotmO4HjK3bMewk1gK1A6TdZKqdbJjWgTSufRhYQ3+
    R0TgxPJTZNTJCFd/uwDESG8tMur0WKvGU2dln8Z7FaXGCtWLznuAgYd8FAVW66pF
    YwetycCxU0Wb3JKh+NoHzp3eAN93uq44lpnVUV6nGE++HlSgDyKMOSvu4jNG41Re
    bVbHZYpUDjihA3T3JXkCRywijsVc4fzr5VluO7SizIHzW6JaWgcxdtV5wSigi0oA
    MreaPKX0x67neZsCAwEAAaNNMEswHQYDVR0OBBYEFAuuPlYs/SSXwdRp6e/r493q
    gl2QMB8GA1UdIwQYMBaAFAuuPlYs/SSXwdRp6e/r493qgl2QMAkGA1UdEwQCMAAw
    DQYJKoZIhvcNAQELBQADggEBALNMl16xHaSDfd5DpWFTj9JZR329xRHYUhcmAipp
    c9PHfBLKwMVfRhjMjRne7J7bxph48cl405G+i3q5kkb8r+F1xPJvtnpkuHFHtyy/
    WaMYQWhw6vS6D4APx1P+6Qosy6gMBJDz4Qs/u2N2jdVLOxcWLReBbWfDWsdlJnYn
    D+4l97I/wuNf3lAYEi5C6wjIKRPh5d9RIa4oHSC+QDIq+s/YSxAMTOWoH9nWUFG5
    LKphZpU1xhOkzB9PszxqQM+2HyBeUUmAbN8p9D//1B4RItTLtZVVwFl6Hy+znENk
    1oLvutch28FfrwDpB1ATJCjVg9gLckx/wmdaOtvG41ZIeKQ=
    -----END CERTIFICATE-----
    
     
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  5. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Feel free to open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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  6. Nirjonadda

    Nirjonadda Well-Known Member

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    Support ID: 8163061
     
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  7. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    To update, it looks like it may have been related to browser or DNS cache, as the issue was not reproducible.

    Thank you.
     
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