cPanel Won't Load SSL Connection Failed

Nirjonadda

Well-Known Member
May 8, 2013
759
28
78
cPanel Access Level
Root Administrator
I am getting Secure Connection Failed error when want go to WHM/cPanel. All are working without any issue but why now this happened?


ScreenShot00252.png
 

Nirjonadda

Well-Known Member
May 8, 2013
759
28
78
cPanel Access Level
Root Administrator
Now getting connection is not secure error but my Service SSL Certificates Expiration 1/26/18 for Calendar, cPanel, WebDisk, Webmail, and WHM Services. Other Service SSL Certificates Expiration 9/4/17, This issue happened today but I have not make any change.


ScreenShot00253.png
 

Nirjonadda

Well-Known Member
May 8, 2013
759
28
78
cPanel Access Level
Root Administrator
Hello,

Are you able to reproduce the issue on another workstation? If not, review the following Firefox forums thread and let us know if it helps:

error code: ssl_error_rx_malformed_alert | Firefox for Android Support Forum | Mozilla Support

Thank you.

I am not getting ssl_error_rx_malformed_alert error. But why getting connection is not secure error? My Service SSL Certificates Expiration 1/26/18 for Calendar, cPanel, WebDisk, Webmail, and WHM Services. Other Service SSL Certificates Expiration 9/4/17, This issue happened today but I have not make any change.

Code:
https://myhotname.com:2087/cpsess1800098392/?login=1&post_login=61501346327980

Peer’s Certificate issuer is not recognized.

HTTP Strict Transport Security: false
HTTP Public Key Pinning: false

Certificate chain:

-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,268
463
Hello,

Feel free to open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome.

Thank you.