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Cpanel won't start

Discussion in 'General Discussion' started by torwill, Nov 14, 2003.

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  1. torwill

    torwill Well-Known Member

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    Hello,

    After updating to "WHM 8.5.4 cPanel 8.5.4-R69". Cpanel just won't start again.

    Starting cPanel services: Compress::Zlib object version 1.31 does not match $Compress::Zlib::VERSION 1.22.
    [FAILED]


    tried /scripts/updatenow, /scripts/upcp, even reinstall perl5 from layer1. nothing works.

    anyone having the same problem?

    thanks.
     
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    #1 torwill, Nov 14, 2003
  2. cretu

    cretu Well-Known Member

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    Yes,

    I am having exactly the same problem.

    Cretu
     
    #2 cretu, Nov 14, 2003
  3. netrilli

    netrilli Member

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    Same here.
     
    #3 netrilli, Nov 14, 2003
  4. netendea

    netendea Member

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    4 and counting
     
    #4 netendea, Nov 14, 2003
  5. cretu

    cretu Well-Known Member

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    Hi,

    Seems that machines with cPanel 8.5.4-E61 are working fine. Is it a problem with lastest build?

    Regards,
    Cretu
     
    #5 cretu, Nov 14, 2003
  6. netrilli

    netrilli Member

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    This is our current setup, if it helps:

    WHM 8.5.4 cPanel 8.5.4-R69
    RedHat 7.3 - WHM X v2.1.1
     
    #6 netrilli, Nov 14, 2003
  7. pagedeveloping

    pagedeveloping Well-Known Member

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    Running this command seems to be fixing RedHat 7.3

    /usr/local/cpanel/bin/checkperlmodules

    Try this and cross your fingers.

    regards,
     
    #7 pagedeveloping, Nov 14, 2003
  8. cretu

    cretu Well-Known Member

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    Tried this already...

    Did not work :-(

    Cretu
     
    #8 cretu, Nov 14, 2003
  9. netrilli

    netrilli Member

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    That was the first thing I ran after CPanel failed. Still down :(
     
    #9 netrilli, Nov 14, 2003
  10. smerkel

    smerkel Member

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    And people are worried about the stability of Fedora....

    We are seeing the same issue....

    Steve
     
    #10 smerkel, Nov 14, 2003
  11. Karateka

    Karateka Active Member

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    cPanel 8.5.4-R69

    Same problem here. cPanel and Exim are down.
    # service cpanel restart brings the zlib error message
    # service exim restart gives the following output:
    Shutting down exim: [FAILED]
    Shutting down antirelayd: [ OK ]
    Shutting down spamd: [ OK ]
    Starting exim: /usr/sbin/exim: relocation error: /lib/libdb-4.0.so: undefined symbol: __db_globcl_values
    [FAILED]
    Starting exim-outgoing: /usr/sbin/exim: relocation error: /lib/libdb-4.0.so: undefined symbol: __db_globcl_values
    [FAILED]
    Starting exim-smtps: /usr/sbin/exim: relocation error: /lib/libdb-4.0.so: undefined symbol: __db_globcl_values
    [FAILED]
    Starting antirelayd: [ OK ]
    Starting spamd: [ OK ]
     
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    #11 Karateka, Nov 14, 2003
    Last edited: Nov 14, 2003
  12. GOT

    GOT Get Proactive! PartnerNOC

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    cpanel service down here too. same zlib errors as everyone else.
     
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    #12 GOT, Nov 14, 2003
  13. FWC

    FWC Well-Known Member

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    Compress::Zlib object version 1.31 does not match $Compress::Zlib::VERSION 1.22.
     
    #13 FWC, Nov 14, 2003
  14. HollyRidge

    HollyRidge Well-Known Member

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    same thing here!!

    If last night issues with the updates breaking perl & its modules and now mysql wont work as well as cpanel wont even restart after an update.

    Cmon Nick... Need better quality control!!
     
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    #14 HollyRidge, Nov 14, 2003
  15. HollyRidge

    HollyRidge Well-Known Member

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    switched to edge to test... same thing!!
     
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    #15 HollyRidge, Nov 14, 2003
  16. cretu

    cretu Well-Known Member

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    Is there any place we can get update/ETAs on this issue?

    Cretu
     
    #16 cretu, Nov 14, 2003
  17. Planet_Master

    Planet_Master Well-Known Member

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    Set update preference to manual stable and then /scripts/upcp that will bring it back.

    I suggest everyone wait this out before upgrading to newer builds.
     
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    #17 Planet_Master, Nov 14, 2003
  18. netrilli

    netrilli Member

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    Ours is on Manual Updates Only (STABLE tree)
    Still no luck

    Why isnt anyone from CPanel at least acknowledging the issue?
     
    #18 netrilli, Nov 14, 2003
  19. GOT

    GOT Get Proactive! PartnerNOC

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    We switched to stable, and everything is now okay.
     
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    #19 GOT, Nov 14, 2003
  20. cretu

    cretu Well-Known Member

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    Yep,

    Stable - seems just fine

    Thanks for the tip!

    Cretu
     
    #20 cretu, Nov 14, 2003
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