CPANEL wont upgrade

S

sigep739

Well-Known Member
Feb 16, 2004
79
0
156
Hi, all-

Basically, I have been trying to updagrade my CPANEL for a while. It did it one night and broke my CPANEL (I was getting the processing directive error).

But the problem is that when ever I try to update, the file cpanel.tgz wont complete download.... so update will not complete. Basically, now I have a partially updated CPANEL that doesnt work.. and in turn, broke my Fantastico.

I have tried EVERY tree- current, edge, stable, release- and I am getting the same problem with all of them.

Why is this happening and what should I do?
 
S

StevenC

Well-Known Member
Jan 1, 2004
252
0
166
have you tried using

/scripts/upcp --force

?
 
S

sigep739

Well-Known Member
Feb 16, 2004
79
0
156
Sure have.. and files are 'unable to retrieve'.. so basically, I cant download the upgrades!
 
AndyReed

AndyReed

Well-Known Member
PartnerNOC
May 29, 2004
2,217
4
193
Minneapolis, MN
What is/are the error message(s) when attempting to upgrade?
 
S

sigep739

Well-Known Member
Feb 16, 2004
79
0
156
.

Well, for example, it will downlad cpanel.tgz and I will get an error "Unable to retrieve file". "update failed."

This happens EVERYTIME... no matter what update tree I use...

It is frustrating!
 
chirpy

chirpy

Well-Known Member
Verifed Vendor
Jun 15, 2002
13,437
33
473
Go on, have a guess
Do you have a firewall installed on the server? If so, try shutting it down.

Have you checked that the DNS resolvers in /etc/resolv.conf are working? Make sure that you can dig domains from shell and get authoritative responses.

I'd suspect that latter is the problem.
 
S

sigep739

Well-Known Member
Feb 16, 2004
79
0
156
Hi, everyone..

And thanks for the suggestions... unfortunately, none of them have been successful. Here is what my updates look like... notice that cpanel.tgz fails to download... it always happens on that file- no matter what update tree I use.

Code: 
glibc-common is up to date
glibc-devel is up to date
gnome-vfs2 is up to date
gnupg is up to date
grep is up to date
hpijs is up to date
Ignoring httpd
Ignoring httpd-devel
Ignoring httpd-manual
imap is up to date
imap-devel is up to date
initscripts is up to date
iproute is up to date
iptables is up to date
Ignoring kernel
Ignoring kernel-BOOT
Ignoring kernel-doc
Ignoring kernel-source
krb5-devel is up to date
krb5-libs is up to date
lftp is up to date
lha is up to date
libpng is up to date
libpng-devel is up to date
libpng10 is up to date
libpng10-devel is up to date
libxml2 is up to date
libxml2-devel is up to date
libxml2-python is up to date
mailman is up to date
mod_python is up to date
mod_ssl is up to date
mutt is up to date
nfs-utils is up to date
nscd is up to date
openssh is up to date
openssh-clients is up to date
openssh-server is up to date
openssl is up to date
openssl-devel is up to date
openssl096 is up to date
openssl096b is up to date
pam_smb is up to date
Ignoring perl
Ignoring perl-CGI
Ignoring perl-CPAN
Ignoring perl-DB_File
Ignoring perl-suidperl
Ignoring php
Ignoring php-devel
Ignoring php-imap
Ignoring php-ldap
Ignoring php-manual
Ignoring php-mysql
Ignoring php-odbc
Ignoring php-pgsql
Ignoring php-snmp
pine is up to date
Ignoring postfix
postgresql-libs is up to date
redhat-config-date is up to date
redhat-config-network is up to date
redhat-config-network-tui is up to date
redhat-config-printer is up to date
redhat-config-printer-gui is up to date
rhpl is up to date
rsync is up to date
samba is up to date
samba-client is up to date
samba-common is up to date
sharutils is up to date
slocate is up to date
sox is up to date
squid is up to date
sudo is up to date
sysklogd is up to date
tcpdump is up to date
unzip is up to date
up2date is up to date
utempter is up to date
vim-common is up to date
vim-minimal is up to date
xinetd is up to date
zip is up to date
postgresql-libs is up to date
redhat-config-date is up to date
redhat-config-network is up to date
redhat-config-network-tui is up to date
Testing connection speed...(this could take a while)..................................Done
Three usable mirrors located
Mirror Check passed for cpan.llarian.net
CPAN: Storable loaded ok
Going to read /home/.cpan/Metadata
  Database was generated on Sun, 15 May 2005 07:57:54 GMT
Time::HiRes is up to date.
Net::AIM is up to date.
Net::SSLeay is up to date.
Archive::Tar is up to date.
GD::Graph is up to date.
Tree::MultiNode is up to date.
Tie::IxHash is up to date.
HTML::Entities is up to date.
IO::Tty is up to date.
DBI is up to date.
Data::ShowTable is up to date.
Mysql is up to date.
DBD::mysql is up to date.
CGI is up to date.
MD5 is up to date.
Digest::MD5 is up to date.
Expect is up to date.
Mail::SpamAssassin is up to date.
Net::DNS is up to date.
Digest::MD5 is up to date.
MIME::Base64 is up to date.
URI::URL is up to date.
HTML::Tagset is up to date.
MIME::Base64 is up to date.
Digest::MD5 is up to date.
URI is up to date.
Net::FTP is up to date.
HTML::Tagset is up to date.
HTML::Parser is up to date.
HTML::HeadParser is up to date.
LWP is up to date.
Parse::RecDescent is up to date.
OLE::Storage_Lite is up to date.
MIME::Base64 is up to date.
Digest::MD5 is up to date.
URI is up to date.
Net::FTP is up to date.
HTML::Tagset is up to date.
HTML::Parser is up to date.
HTML::HeadParser is up to date.
LWP is up to date.
Term::ReadKey is up to date.
Term::ReadLine::Perl is up to date.
Text::Query is up to date.
Image::Size is up to date.
DBI is up to date.
Safe::Hole is up to date.
Tie::ShadowHash is up to date.
Set::Crontab is up to date.
IO::Scalar is up to date.
Storable is up to date.
Spreadsheet::ParseExcel is up to date.
Spreadsheet::WriteExcel is up to date.
Geo::IPfree is up to date.
Digest::SHA1 is up to date.
Sys::Hostname::Long is up to date.
perlmod--Install done
GD installed ok
Sync Source: http://httpupdate.cpanel.net/RELEASE/scripts
Fetching http://httpupdate.cpanel.net/cpanelsync/RELEASE/scripts/.cpanelsync.lock....Trying httpupdate.cpanel.net @ 69.72.164.151
100%......Done
Fetching http://httpupdate.cpanel.net/cpanelsync/RELEASE/scripts/.cpanelsync.bz2....Trying httpupdate.cpanel.net @ 69.72.164.152
35%...71%...100%......Done
initfpsuexec: using apache 1.x support
Fetching http://httpupdate.cpanel.net/cpanelsync/RELEASE/cpanel/version....Trying httpupdate.cpanel.net @ 69.72.164.152
100%......Done
Installed Version: forced install
Newest Version:    10.2.0-RELEASE_82

Fetching http://httpupdate.cpanel.net/cpanelsync/RELEASE/install....Trying httpupdate.cpanel.net @ 69.72.164.152
49%...98%...100%......Done
syncing cpanel
Fetching http://httpupdate.cpanel.net/cpanelsync/RELEASE/cpanel/.cpanelsync.lock....Trying httpupdate.cpanel.net @ 69.72.164.151
100%......Done
Fetching http://httpupdate.cpanel.net/cpanelsync/RELEASE/cpanel/.cpanelsync.bz2....Trying httpupdate.cpanel.net @ 69.72.164.152
3%...7%...11%...15%...19%...23%...27%...31%...35%...39%...43%...47%...51%...54%...58%...62%...66%...70%...74%...78%...82%...86%...90%...94%...98%...100%......Done
Fetching http://httpupdate.cpanel.net/cpanelsync/RELEASE/cpanel/etc/cppop/authresettime.bz2....100%......Done
Got file ./etc/cppop/authresettime ok (md5 matches)
Fetching http://httpupdate.cpanel.net/cpanelsync/RELEASE/cpanel/logs/access_log.bz2....100%......Done
Got file ./logs/access_log ok (md5 matches)
Fetching http://httpupdate.cpanel.net/cpanelsync/RELEASE/cpanel/logs/error_log.bz2....100%......Done
Got file ./logs/error_log ok (md5 matches)
Fetching http://httpupdate.cpanel.net/cpanelsync/RELEASE/cpanel/logs/login_log.bz2....100%......Done
Got file ./logs/login_log ok (md5 matches)
Fetching http://httpupdate.cpanel.net/cpanelsync/RELEASE/cpanel/cpanel.bz2....1%...2%...3%...4%...5%...6%...7%...8%...9%...10%...11%...12%...13%...14%...15%...16%...17%...18%...19%...20%...21%...22%...23%...24%...25%...26%...27%...Unable to retrieve file
...Failed
==> Installing.......
 
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