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CPANEL wont upgrade

Discussion in 'General Discussion' started by sigep739, May 14, 2005.

  1. sigep739

    sigep739 Well-Known Member

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    Hi, all-

    Basically, I have been trying to updagrade my CPANEL for a while. It did it one night and broke my CPANEL (I was getting the processing directive error).

    But the problem is that when ever I try to update, the file cpanel.tgz wont complete download.... so update will not complete. Basically, now I have a partially updated CPANEL that doesnt work.. and in turn, broke my Fantastico.

    I have tried EVERY tree- current, edge, stable, release- and I am getting the same problem with all of them.

    Why is this happening and what should I do?
     
  2. StevenC

    StevenC Well-Known Member

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    have you tried using

    /scripts/upcp --force

    ?
     
  3. sigep739

    sigep739 Well-Known Member

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    Sure have.. and files are 'unable to retrieve'.. so basically, I cant download the upgrades!
     
  4. AndyReed

    AndyReed Well-Known Member
    PartnerNOC

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    What is/are the error message(s) when attempting to upgrade?
     
  5. sigep739

    sigep739 Well-Known Member

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    .

    Well, for example, it will downlad cpanel.tgz and I will get an error "Unable to retrieve file". "update failed."

    This happens EVERYTIME... no matter what update tree I use...

    It is frustrating!
     
  6. chirpy

    chirpy Well-Known Member

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    Go on, have a guess
    Do you have a firewall installed on the server? If so, try shutting it down.

    Have you checked that the DNS resolvers in /etc/resolv.conf are working? Make sure that you can dig domains from shell and get authoritative responses.

    I'd suspect that latter is the problem.
     
  7. sigep739

    sigep739 Well-Known Member

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    Hi, everyone..

    And thanks for the suggestions... unfortunately, none of them have been successful. Here is what my updates look like... notice that cpanel.tgz fails to download... it always happens on that file- no matter what update tree I use.

    Code:
    glibc-common is up to date
    glibc-devel is up to date
    gnome-vfs2 is up to date
    gnupg is up to date
    grep is up to date
    hpijs is up to date
    Ignoring httpd
    Ignoring httpd-devel
    Ignoring httpd-manual
    imap is up to date
    imap-devel is up to date
    initscripts is up to date
    iproute is up to date
    iptables is up to date
    Ignoring kernel
    Ignoring kernel-BOOT
    Ignoring kernel-doc
    Ignoring kernel-source
    krb5-devel is up to date
    krb5-libs is up to date
    lftp is up to date
    lha is up to date
    libpng is up to date
    libpng-devel is up to date
    libpng10 is up to date
    libpng10-devel is up to date
    libxml2 is up to date
    libxml2-devel is up to date
    libxml2-python is up to date
    mailman is up to date
    mod_python is up to date
    mod_ssl is up to date
    mutt is up to date
    nfs-utils is up to date
    nscd is up to date
    openssh is up to date
    openssh-clients is up to date
    openssh-server is up to date
    openssl is up to date
    openssl-devel is up to date
    openssl096 is up to date
    openssl096b is up to date
    pam_smb is up to date
    Ignoring perl
    Ignoring perl-CGI
    Ignoring perl-CPAN
    Ignoring perl-DB_File
    Ignoring perl-suidperl
    Ignoring php
    Ignoring php-devel
    Ignoring php-imap
    Ignoring php-ldap
    Ignoring php-manual
    Ignoring php-mysql
    Ignoring php-odbc
    Ignoring php-pgsql
    Ignoring php-snmp
    pine is up to date
    Ignoring postfix
    postgresql-libs is up to date
    redhat-config-date is up to date
    redhat-config-network is up to date
    redhat-config-network-tui is up to date
    redhat-config-printer is up to date
    redhat-config-printer-gui is up to date
    rhpl is up to date
    rsync is up to date
    samba is up to date
    samba-client is up to date
    samba-common is up to date
    sharutils is up to date
    slocate is up to date
    sox is up to date
    squid is up to date
    sudo is up to date
    sysklogd is up to date
    tcpdump is up to date
    unzip is up to date
    up2date is up to date
    utempter is up to date
    vim-common is up to date
    vim-minimal is up to date
    xinetd is up to date
    zip is up to date
    postgresql-libs is up to date
    redhat-config-date is up to date
    redhat-config-network is up to date
    redhat-config-network-tui is up to date
    Testing connection speed...(this could take a while)..................................Done
    Three usable mirrors located
    Mirror Check passed for cpan.llarian.net
    CPAN: Storable loaded ok
    Going to read /home/.cpan/Metadata
      Database was generated on Sun, 15 May 2005 07:57:54 GMT
    Time::HiRes is up to date.
    Net::AIM is up to date.
    Net::SSLeay is up to date.
    Archive::Tar is up to date.
    GD::Graph is up to date.
    Tree::MultiNode is up to date.
    Tie::IxHash is up to date.
    HTML::Entities is up to date.
    IO::Tty is up to date.
    DBI is up to date.
    Data::ShowTable is up to date.
    Mysql is up to date.
    DBD::mysql is up to date.
    CGI is up to date.
    MD5 is up to date.
    Digest::MD5 is up to date.
    Expect is up to date.
    Mail::SpamAssassin is up to date.
    Net::DNS is up to date.
    Digest::MD5 is up to date.
    MIME::Base64 is up to date.
    URI::URL is up to date.
    HTML::Tagset is up to date.
    MIME::Base64 is up to date.
    Digest::MD5 is up to date.
    URI is up to date.
    Net::FTP is up to date.
    HTML::Tagset is up to date.
    HTML::Parser is up to date.
    HTML::HeadParser is up to date.
    LWP is up to date.
    Parse::RecDescent is up to date.
    OLE::Storage_Lite is up to date.
    MIME::Base64 is up to date.
    Digest::MD5 is up to date.
    URI is up to date.
    Net::FTP is up to date.
    HTML::Tagset is up to date.
    HTML::Parser is up to date.
    HTML::HeadParser is up to date.
    LWP is up to date.
    Term::ReadKey is up to date.
    Term::ReadLine::Perl is up to date.
    Text::Query is up to date.
    Image::Size is up to date.
    DBI is up to date.
    Safe::Hole is up to date.
    Tie::ShadowHash is up to date.
    Set::Crontab is up to date.
    IO::Scalar is up to date.
    Storable is up to date.
    Spreadsheet::ParseExcel is up to date.
    Spreadsheet::WriteExcel is up to date.
    Geo::IPfree is up to date.
    Digest::SHA1 is up to date.
    Sys::Hostname::Long is up to date.
    perlmod--Install done
    GD installed ok
    Sync Source: http://httpupdate.cpanel.net/RELEASE/scripts
    Fetching http://httpupdate.cpanel.net/cpanelsync/RELEASE/scripts/.cpanelsync.lock....Trying httpupdate.cpanel.net @ 69.72.164.151
    100%......Done
    Fetching http://httpupdate.cpanel.net/cpanelsync/RELEASE/scripts/.cpanelsync.bz2....Trying httpupdate.cpanel.net @ 69.72.164.152
    35%...71%...100%......Done
    initfpsuexec: using apache 1.x support
    Fetching http://httpupdate.cpanel.net/cpanelsync/RELEASE/cpanel/version....Trying httpupdate.cpanel.net @ 69.72.164.152
    100%......Done
    Installed Version: forced install
    Newest Version:    10.2.0-RELEASE_82
    
    Fetching http://httpupdate.cpanel.net/cpanelsync/RELEASE/install....Trying httpupdate.cpanel.net @ 69.72.164.152
    49%...98%...100%......Done
    syncing cpanel
    Fetching http://httpupdate.cpanel.net/cpanelsync/RELEASE/cpanel/.cpanelsync.lock....Trying httpupdate.cpanel.net @ 69.72.164.151
    100%......Done
    Fetching http://httpupdate.cpanel.net/cpanelsync/RELEASE/cpanel/.cpanelsync.bz2....Trying httpupdate.cpanel.net @ 69.72.164.152
    3%...7%...11%...15%...19%...23%...27%...31%...35%...39%...43%...47%...51%...54%...58%...62%...66%...70%...74%...78%...82%...86%...90%...94%...98%...100%......Done
    Fetching http://httpupdate.cpanel.net/cpanelsync/RELEASE/cpanel/etc/cppop/authresettime.bz2....100%......Done
    Got file ./etc/cppop/authresettime ok (md5 matches)
    Fetching http://httpupdate.cpanel.net/cpanelsync/RELEASE/cpanel/logs/access_log.bz2....100%......Done
    Got file ./logs/access_log ok (md5 matches)
    Fetching http://httpupdate.cpanel.net/cpanelsync/RELEASE/cpanel/logs/error_log.bz2....100%......Done
    Got file ./logs/error_log ok (md5 matches)
    Fetching http://httpupdate.cpanel.net/cpanelsync/RELEASE/cpanel/logs/login_log.bz2....100%......Done
    Got file ./logs/login_log ok (md5 matches)
    Fetching http://httpupdate.cpanel.net/cpanelsync/RELEASE/cpanel/cpanel.bz2....1%...2%...3%...4%...5%...6%...7%...8%...9%...10%...11%...12%...13%...14%...15%...16%...17%...18%...19%...20%...21%...22%...23%...24%...25%...26%...27%...Unable to retrieve file
    ...Failed
    ==> Installing.......
    
    
     
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