cPanel Wordpress manager discovery scan failing

ethanfiggs

Registered
Aug 9, 2019
1
0
1
Canada
cPanel Access Level
Root Administrator
Hi, so iv recently migrated to a new VPS server and am trying to get the Wordpress manager to discover the WordPress sites. It has discovered 2 out of 5. The other 3 all get the same error :

" The batch response did not contain the Administrator Information. at /usr/local/cpanel/Cpanel/WordPress/YamlBuilder.pm line 305. "

Iv looked around and even checked out this thread: https://forums.cpanel.net/threads/cpanel-wordpress-manager-error.644993/

But the workaround's mentioned there and the solution they had did not work.
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,296
1,271
313
Houston
In the other thread you noted the workaround was to comment out some lines in the wp-config which was related to a specific case CPANEL-23541. There is an additional case as well to address the lack of information in the error reported - CPANEL-28474 - Wordpress Manager "Discover Sites" does not report a meaningful error when a website is using outdated Wordpress.

In this case the user was running wordpress 3.6 but wp-cli requires version 3.7 or higher to work properly.

What is the output of the following?

Code:
/usr/local/cpanel/3rdparty/bin/wp
IF running it as the root user you should get something like:
Error: YIKES! It looks like you're running this as root
 
  • Like
Reactions: Samson06