cPanel Wordpress manager discovery scan failing

[ethanfiggs]

Hi, so iv recently migrated to a new VPS server and am trying to get the Wordpress manager to discover the WordPress sites. It has discovered 2 out of 5. The other 3 all get the same error :

" The batch response did not contain the Administrator Information. at /usr/local/cpanel/Cpanel/WordPress/YamlBuilder.pm line 305. "

Iv looked around and even checked out this thread: https://forums.cpanel.net/threads/cpanel-wordpress-manager-error.644993/

But the workaround's mentioned there and the solution they had did not work.

 

[cPanelLauren]

In the other thread you noted the workaround was to comment out some lines in the wp-config which was related to a specific case CPANEL-23541. There is an additional case as well to address the lack of information in the error reported - CPANEL-28474 - Wordpress Manager "Discover Sites" does not report a meaningful error when a website is using outdated Wordpress.

In this case the user was running wordpress 3.6 but wp-cli requires version 3.7 or higher to work properly.

What is the output of the following?

/usr/local/cpanel/3rdparty/bin/wp

IF running it as the root user you should get something like:

Error: YIKES! It looks like you're running this as root