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cPanel wrong disk space

Discussion in 'General Discussion' started by atlantis21, Mar 5, 2014.

  1. atlantis21

    atlantis21 Well-Known Member

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    cPanel gives me 4,477.1 MB but a website public html has only 50 MB!!!!!!!?
    Please help!


    Here is screen shoot:
     

    Attached Files:

    #1 atlantis21, Mar 5, 2014
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Click into public_html, what do you find in there?
     
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    #2 Infopro, Mar 5, 2014
  3. atlantis21

    atlantis21 Well-Known Member

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    You can view on screenshot what is in public html.
    In public html root I only have some php files and nothing more.
     
    #3 atlantis21, Mar 5, 2014
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    Does the overall disk space usage of the account that you see in cPanel and WHM reflect the same values that you notice listed for the public_html directory in the disk space usage viewer? If so, try fixing the quotas via:

    Code:
    /scripts/fixquotas
    Also, check the disk space usage from the command line to see if it matches up. EX:

    Code:
    du -sh /home/user/public_html
    Thank you.
     
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    #4 cPanelMichael, Mar 5, 2014
  5. edigest

    edigest Active Member

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    You can also find out where the largest files/folder is with this:

    nice -n 19 du -cksh * |sort -rn |head -21 > ducks.out &

    Run this from the web root (/var/home/<user>) and look at ducks.out when it finishes.
     
    #5 edigest, Mar 5, 2014
  6. atlantis21

    atlantis21 Well-Known Member

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    I found problem.
    Error log has 4.3 GB :)
    I test something before, and doesnt work. I forgot delete error log...
     
    #6 atlantis21, Mar 6, 2014
  7. TheJudge

    TheJudge Member

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    Hi,

    Deleting the error_log or any other log file or "normal" file which is currently used by a process is not the right way to do it. This is because removing that file will leave the file descriptor opened and you ask yourself later why df -h does not correspond with du -sh.

    A proper way of freeing up the space in this situation is truncating the log file.

    Regards,
    Raul
     
    #7 TheJudge, Mar 6, 2014
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