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Cpanel X and Outlook 2K3 error

Discussion in 'General Discussion' started by IvanAlva, Nov 18, 2007.

  1. IvanAlva

    IvanAlva Registered

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    Hello Guys,

    I'm a user that has hosting with a company using Cpanel 10. I have 2 notebooks with Outlook 2003 SP3, one with windows vista business and the other with home, and every time that I try to get my emails I receive this error: 0x800CCC0F and says the connection with server got interrupted. I did check this error in internet and apparently causes are:

    - Firewall
    - Antivirus
    - MTU size
    - Failure authenticate in to outgoing server

    I did uninstall Antivirus, turn off firewall, reduce MTU, reinstall Outlook and nothing solve the problem, the only thing that I haven't try is to review the authentication on Outgoing Server, the hosting company had switch me over 3 different servers (all with cPanel) and nothing. Some times goes through and do get the emails, but is ones in a while.

    Can someone help me?



    Ivan
     
  2. gupi

    gupi Well-Known Member

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    In your Outlook mail account configuration, check "My Outgoing server requires authentication"
    Then, in Advanced tab, be sure to check "Use same settings as my incoming mail server"
     
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  3. IvanAlva

    IvanAlva Registered

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    more

    Thanks for your answer, that was done when I did create the account.

    I think is a more complex solution that I need.


    Thanks.
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    The ISP at your home may require you to use thier outgoing mailserver details. Cox, Earthlink and others do this.
     
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