cPanel (ZenDesk) support not work

[itdatatelecom]

Hello,

Looks like there are issues with mysql / mariadb after the latest update. I tried at the same time to create a ticket from WHM and surprise, zendesk does not work (cpanel support, error 500). I tried to create a ticket manually, the same problem does not work. I'm attaching some screenshots.

 

[cPanelLauren]

There were indeed issues with ZenDesk earlier today but we're being told they are resolved at this time, can you please confirm?

Unfortunately, there is also an issue with updating from MariaDB 10.3.22 to 10.3.23 - this happens automatically during the update to v86.0.19, the good news is that even though the interface shows the databases are down they aren't, the DB server is running, just the interface is affected. I've created a thread on this with more information where I'll be including updates: Pending Publication - [CPANEL-32712] Updating to MariaDB 10.3.23 on cPanel breaks the MySQL Databases interface