cpanel_dovecot_solr_maintenance error email

Nirjonadda · May 12, 2017

Please let me know that why I am getting this email? If this any error we have?

Cron <[email protected]> /usr/bin/test -e /etc/cpanel-dovecot-solrdisable || /usr/local/cpanel/3rdparty/scripts/cpanel_dovecot_solr_maintenance

Code:

Cpanel::Exception::HTTP::Server/(XID v8dt6h) The response to the <abbr title="Hypertext Transfer Protocol">HTTP</abbr> “GET” request from “http://vln3nCgn0NeJxige:[email protected]:8984/solr/dovecot/update?optimize=true” indicated an error (401, Unauthorized): <html>
<head>
<meta http-equiv=…
at /usr/local/cpanel/Cpanel/Exception/CORE.pm line 330.
    Cpanel::Exception::create("HTTP::Server", HASH(0x1ed5870)) called at /usr/local/cpanel/Cpanel/Exception.pm line 46
    Cpanel::Exception::__ANON__(__CPANEL_HIDDEN__, HASH(0x1ed5870)) called at /usr/local/cpanel/Cpanel/HTTP/Client.pm line 118
    Cpanel::HTTP::Client::request(Cpanel::HTTP::Client=HASH(0x1885840), "GET", "http://vln3nCgn0NeJxige:__CPANEL_URLPW_HIDDEN__\@127.0.0.1:8984/solr/"..., HASH(0x1885d98)) called at (eval 5) line 6
    HTTP::Tiny::get(Cpanel::HTTP::Client=HASH(0x1885840), "http://vln3nCgn0NeJxige:__CPANEL_URLPW_HIDDEN__\@127.0.0.1:8984/solr/"...) called at /usr/local/cpanel/3rdparty/scripts/cpanel_dovecot_solr_maintenance line 54
    scripts::cpanel_dovecot_solr_maintenance::run("scripts::cpanel_dovecot_solr_maintenance") called at /usr/local/cpanel/3rdparty/scripts/cpanel_dovecot_solr_maintenance line 38

cPanelMichael · May 12, 2017

Nirjonadda said:
Cpanel::Exception::HTTP::Server/(XID v8dt6h) The response to the <abbr title="Hypertext Transfer Protocol">HTTP</abbr> “GET” request from “http://vln3nCgn0NeJxige:[email protected]:8984/solr/dovecot/update?optimize=true” indicated an error (401, Unauthorized): <html>

Hello,

This message suggests Chkservd is unable to verify the Solr service is working properly. Please post the output from the following commands:

Code:

rpm -qa|grep solr
cat /usr/local/cpanel/version
netstat -npl | grep :8984
/scripts/restartsrv_base cpanel-dovecot-solr --status

Thank you.

Nirjonadda · May 12, 2017

cPanelMichael said:
Hello,

This message suggests Chkservd is unable to verify the Solr service is working properly. Please post the output from the following commands:

Code:

rpm -qa|grep solr cat /usr/local/cpanel/version netstat -npl | grep :8984 /scripts/restartsrv_base cpanel-dovecot-solr --status

Thank you.

Code:

[[email protected] ~]# rpm -qa|grep solr
cpanel-dovecot-solr-6.4.0-47.1.noarch
[[email protected] ~]# cat /usr/local/cpanel/version
11.64.0.20
[[email protected] ~]# netstat -npl | grep :8984
tcp6       0      0 127.0.0.1:8984          :::*                    LISTEN      3359/java
[[email protected] ~]# /scripts/restartsrv_base cpanel-dovecot-solr --status
cpanel-dovecot-solr (/usr/lib/jvm/jre-1.8.0/bin/java -server -Xms512m -Xmx512m -XX:NewRatio=3 -XX:SurvivorRatio=4 -XX:TargetSurvivorRatio=90 -XX:MaxTenuringThreshold=8 -XX:+UseConcMarkSweepGC -XX:+UseParNewGC -XX:ConcGCThreads=4 -XX:ParallelGCThreads=4 -XX:+CMSScavengeBeforeRemark -XX:PretenureSizeThreshold=64m -XX:+UseCMSInitiatingOccupancyOnly -XX:CMSInitiatingOccupancyFraction=50 -XX:CMSMaxAbortablePrecleanTime=6000 -XX:+CMSParallelRemarkEnabled -XX:+ParallelRefProcEnabled -XX:-OmitStackTraceInFastThrow -verbose:gc -XX:+PrintHeapAtGC -XX:+PrintGCDetails -XX:+PrintGCDateStamps -XX:+PrintGCTimeStamps -XX:+PrintTenuringDistribution -XX:+PrintGCApplicationStoppedTime -Xloggc:/home/cpanelsolr/server/logs/solr_gc.log -XX:+UseGCLogFileRotation -XX:NumberOfGCLogFiles=9 -XX:GCLogFileSize=20M -Dsolr.log.dir=/home/cpanelsolr/server/logs -Djetty.port=8984 -DSTOP.PORT=7984 -DSTOP.KEY=solrrocks -Dhost=127.0.0.1 -Duser.timezone=UTC -Djetty.home=/home/cpanelsolr/server -Dsolr.solr.home=/home/cpanelsolr/server/solr -Dsolr.install.dir=/home/cpanelsolr -Xss256k -Dsolr.autoSoftCommit.maxTime=3000 -Dsolr.log.muteconsole -XX:OnOutOfMemoryError=/home/cpanelsolr/bin/oom_solr.sh 8984 /home/cpanelsolr/server/logs -jar start.jar --module=http) is running as cpanelsolr with PID 3359 (systemd check method).
[[email protected] ~]#

cPanelMichael · May 12, 2017

Hello,

Would you mind opening a support ticket using the link in my signature so we can take a closer look and determine what's happening?

Thank you.

Nirjonadda · May 12, 2017

cPanelMichael said:
Hello,

Would you mind opening a support ticket using the link in my signature so we can take a closer look and determine what's happening?

Thank you.

Support Request ID is: 8461919

cPanelMichael · May 29, 2017

Nirjonadda said:
Support Request ID is: 8461919

To update, this was addressed by running the dovecot_ftp setup script:

Code:

/usr/local/cpanel/3rdparty/scripts/setup_cpanel_dovecot_fts

Thank you.

petersphilo · Jun 1, 2017

i am having the exact same issue..

is there something i should know before running the dovecot_ftp setup script?

Thank you

cPanelMichael · Jun 1, 2017

petersphilo said:
is there something i should know before running the dovecot_ftp setup script?

This script updates the authentication details in the /etc/dovecot/fts.conf file. No additional changes are required after running this command.

Thank you.

petersphilo · Jun 2, 2017

Hello, i ran the script mentioned in post #6 yesterday, but i still received the same error email this morning -- the exact same as the OP, word for word except for the hash values and tinyurls...

Just to be sure, this is the script that i ran:

Code:

/usr/local/cpanel/3rdparty/scripts/setup_cpanel_dovecot_fts

But received no feedback regarding that specific operation -- neither at the command line, nor via email

i found a mention of this script somewhere in the documentation:

Code:

/usr/local/cpanel/scripts/install_dovecot_fts

but maybe it is useless since the Dovecot full text search feature must already be installed.

Any help would be greatly appreciated,
Thank you!

Just a quick note, i ran the diagnostics demanded of the OP and here are the values for my server:

Code:

[email protected] [~]# rpm -qa|grep solr
cpanel-dovecot-solr-6.4.0-48.1.noarch
[email protected] [~]# cat /usr/local/cpanel/version
11.64.0.24
[email protected] [~]# netstat -npl | grep :8984
tcp6       0      0 127.0.0.1:8984          :::*                    LISTEN      1437/java
[email protected] [~]# /scripts/restartsrv_base cpanel-dovecot-solr --status
cpanel-dovecot-solr (/usr/lib/jvm/jre-1.8.0/bin/java -server -Xms512m -Xmx512m -XX:NewRatio=3 -XX:SurvivorRatio=4 -XX:TargetSurvivorRatio=90 -XX:MaxTenuringThreshold=8 -XX:+UseConcMarkSweepGC -XX:+UseParNewGC -XX:ConcGCThreads=4 -XX:ParallelGCThreads=4 -XX:+CMSScavengeBeforeRemark -XX:PretenureSizeThreshold=64m -XX:+UseCMSInitiatingOccupancyOnly -XX:CMSInitiatingOccupancyFraction=50 -XX:CMSMaxAbortablePrecleanTime=6000 -XX:+CMSParallelRemarkEnabled -XX:+ParallelRefProcEnabled -XX:-OmitStackTraceInFastThrow -verbose:gc -XX:+PrintHeapAtGC -XX:+PrintGCDetails -XX:+PrintGCDateStamps -XX:+PrintGCTimeStamps -XX:+PrintTenuringDistribution -XX:+PrintGCApplicationStoppedTime -Xloggc:/home/cpanelsolr/server/logs/solr_gc.log -XX:+UseGCLogFileRotation -XX:NumberOfGCLogFiles=9 -XX:GCLogFileSize=20M -Dsolr.log.dir=/home/cpanelsolr/server/logs -Djetty.port=8984 -DSTOP.PORT=7984 -DSTOP.KEY=solrrocks -Dhost=127.0.0.1 -Duser.timezone=UTC -Djetty.home=/home/cpanelsolr/server -Dsolr.solr.home=/home/cpanelsolr/server/solr -Dsolr.install.dir=/home/cpanelsolr -Xss256k -Dsolr.autoSoftCommit.maxTime=3000 -Dsolr.log.muteconsole -XX:OnOutOfMemoryError=/home/cpanelsolr/bin/oom_solr.sh 8984 /home/cpanelsolr/server/logs -jar start.jar --module=http) is running as cpanelsolr with PID 1437 (systemd check method).

cPanelMichael · Jun 2, 2017

Hello,

Would you mind opening a support ticket using the link in my signature so we can take a closer look and determine what's happening?

Thank you.

kernow · Jun 3, 2017

Also just started getting this error on one server. Running ./setup_cpanel_dovecot_fts returns nothing and the error continues.

Code:

rpm -qa|grep solr
cpanel-dovecot-solr-6.4.0-48.1.noarch

petersphilo · Jun 5, 2017

cPanelMichael said:
Hello,

Would you mind opening a support ticket using the link in my signature so we can take a closer look and determine what's happening?

Thank you.

It looks like the issue is resolved..
i did get the same error email as usual on the first night after running the setup_cpanel_dovecot_fts script, but maybe that process just took longer because it has been 3 nights now that i have not received the error email..

i will notify if the error email returns

Thank You Again!

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cpanel_dovecot_solr_maintenance error email

Nirjonadda

Well-Known Member

cPanelMichael

Administrator

Nirjonadda

Well-Known Member

cPanelMichael

Administrator

Nirjonadda

Well-Known Member

cPanelMichael

Administrator

petersphilo

Member

cPanelMichael

Administrator

petersphilo

Member

cPanelMichael

Administrator

kernow

Well-Known Member

petersphilo

Member