cpanel_dovecot_solr_maintenance error email

Nirjonadda

Well-Known Member
May 8, 2013
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Root Administrator
Please let me know that why I am getting this email? If this any error we have?

Cron <[email protected]> /usr/bin/test -e /etc/cpanel-dovecot-solrdisable || /usr/local/cpanel/3rdparty/scripts/cpanel_dovecot_solr_maintenance
Code:
Cpanel::Exception::HTTP::Server/(XID v8dt6h) The response to the <abbr title="Hypertext Transfer Protocol">HTTP</abbr> “GET” request from “http://vln3nCgn0NeJxige:[email protected]:8984/solr/dovecot/update?optimize=true” indicated an error (401, Unauthorized): <html>
<head>
<meta http-equiv=…
at /usr/local/cpanel/Cpanel/Exception/CORE.pm line 330.
    Cpanel::Exception::create("HTTP::Server", HASH(0x1ed5870)) called at /usr/local/cpanel/Cpanel/Exception.pm line 46
    Cpanel::Exception::__ANON__(__CPANEL_HIDDEN__, HASH(0x1ed5870)) called at /usr/local/cpanel/Cpanel/HTTP/Client.pm line 118
    Cpanel::HTTP::Client::request(Cpanel::HTTP::Client=HASH(0x1885840), "GET", "http://vln3nCgn0NeJxige:__CPANEL_URLPW_HIDDEN__\@127.0.0.1:8984/solr/"..., HASH(0x1885d98)) called at (eval 5) line 6
    HTTP::Tiny::get(Cpanel::HTTP::Client=HASH(0x1885840), "http://vln3nCgn0NeJxige:__CPANEL_URLPW_HIDDEN__\@127.0.0.1:8984/solr/"...) called at /usr/local/cpanel/3rdparty/scripts/cpanel_dovecot_solr_maintenance line 54
    scripts::cpanel_dovecot_solr_maintenance::run("scripts::cpanel_dovecot_solr_maintenance") called at /usr/local/cpanel/3rdparty/scripts/cpanel_dovecot_solr_maintenance line 38
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,216
463
Cpanel::Exception::HTTP::Server/(XID v8dt6h) The response to the <abbr title="Hypertext Transfer Protocol">HTTP</abbr> “GET” request from “http://vln3nCgn0NeJxige:[email protected]:8984/solr/dovecot/update?optimize=true” indicated an error (401, Unauthorized): <html>
Hello,

This message suggests Chkservd is unable to verify the Solr service is working properly. Please post the output from the following commands:

Code:
rpm -qa|grep solr
cat /usr/local/cpanel/version
netstat -npl | grep :8984
/scripts/restartsrv_base cpanel-dovecot-solr --status
Thank you.
 

Nirjonadda

Well-Known Member
May 8, 2013
736
27
78
cPanel Access Level
Root Administrator
Hello,

This message suggests Chkservd is unable to verify the Solr service is working properly. Please post the output from the following commands:

Code:
rpm -qa|grep solr
cat /usr/local/cpanel/version
netstat -npl | grep :8984
/scripts/restartsrv_base cpanel-dovecot-solr --status
Thank you.

Code:
[[email protected] ~]# rpm -qa|grep solr
cpanel-dovecot-solr-6.4.0-47.1.noarch
[[email protected] ~]# cat /usr/local/cpanel/version
11.64.0.20
[[email protected] ~]# netstat -npl | grep :8984
tcp6       0      0 127.0.0.1:8984          :::*                    LISTEN      3359/java
[[email protected] ~]# /scripts/restartsrv_base cpanel-dovecot-solr --status
cpanel-dovecot-solr (/usr/lib/jvm/jre-1.8.0/bin/java -server -Xms512m -Xmx512m -XX:NewRatio=3 -XX:SurvivorRatio=4 -XX:TargetSurvivorRatio=90 -XX:MaxTenuringThreshold=8 -XX:+UseConcMarkSweepGC -XX:+UseParNewGC -XX:ConcGCThreads=4 -XX:ParallelGCThreads=4 -XX:+CMSScavengeBeforeRemark -XX:PretenureSizeThreshold=64m -XX:+UseCMSInitiatingOccupancyOnly -XX:CMSInitiatingOccupancyFraction=50 -XX:CMSMaxAbortablePrecleanTime=6000 -XX:+CMSParallelRemarkEnabled -XX:+ParallelRefProcEnabled -XX:-OmitStackTraceInFastThrow -verbose:gc -XX:+PrintHeapAtGC -XX:+PrintGCDetails -XX:+PrintGCDateStamps -XX:+PrintGCTimeStamps -XX:+PrintTenuringDistribution -XX:+PrintGCApplicationStoppedTime -Xloggc:/home/cpanelsolr/server/logs/solr_gc.log -XX:+UseGCLogFileRotation -XX:NumberOfGCLogFiles=9 -XX:GCLogFileSize=20M -Dsolr.log.dir=/home/cpanelsolr/server/logs -Djetty.port=8984 -DSTOP.PORT=7984 -DSTOP.KEY=solrrocks -Dhost=127.0.0.1 -Duser.timezone=UTC -Djetty.home=/home/cpanelsolr/server -Dsolr.solr.home=/home/cpanelsolr/server/solr -Dsolr.install.dir=/home/cpanelsolr -Xss256k -Dsolr.autoSoftCommit.maxTime=3000 -Dsolr.log.muteconsole -XX:OnOutOfMemoryError=/home/cpanelsolr/bin/oom_solr.sh 8984 /home/cpanelsolr/server/logs -jar start.jar --module=http) is running as cpanelsolr with PID 3359 (systemd check method).
[[email protected] ~]#
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,216
463
Hello,

Would you mind opening a support ticket using the link in my signature so we can take a closer look and determine what's happening?

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,216
463
Support Request ID is: 8461919
To update, this was addressed by running the dovecot_ftp setup script:

Code:
/usr/local/cpanel/3rdparty/scripts/setup_cpanel_dovecot_fts
Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,216
463
is there something i should know before running the dovecot_ftp setup script?
This script updates the authentication details in the /etc/dovecot/fts.conf file. No additional changes are required after running this command.

Thank you.
 
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Reactions: petersphilo

petersphilo

Member
Nov 14, 2016
22
6
3
Paris
cPanel Access Level
Reseller Owner
Hello, i ran the script mentioned in post #6 yesterday, but i still received the same error email this morning -- the exact same as the OP, word for word except for the hash values and tinyurls...

Just to be sure, this is the script that i ran:
Code:
/usr/local/cpanel/3rdparty/scripts/setup_cpanel_dovecot_fts
But received no feedback regarding that specific operation -- neither at the command line, nor via email

i found a mention of this script somewhere in the documentation:
Code:
/usr/local/cpanel/scripts/install_dovecot_fts
but maybe it is useless since the Dovecot full text search feature must already be installed.

Any help would be greatly appreciated,
Thank you!

Just a quick note, i ran the diagnostics demanded of the OP and here are the values for my server:
Code:
[email protected] [~]# rpm -qa|grep solr
cpanel-dovecot-solr-6.4.0-48.1.noarch
[email protected] [~]# cat /usr/local/cpanel/version
11.64.0.24
[email protected] [~]# netstat -npl | grep :8984
tcp6       0      0 127.0.0.1:8984          :::*                    LISTEN      1437/java
[email protected] [~]# /scripts/restartsrv_base cpanel-dovecot-solr --status
cpanel-dovecot-solr (/usr/lib/jvm/jre-1.8.0/bin/java -server -Xms512m -Xmx512m -XX:NewRatio=3 -XX:SurvivorRatio=4 -XX:TargetSurvivorRatio=90 -XX:MaxTenuringThreshold=8 -XX:+UseConcMarkSweepGC -XX:+UseParNewGC -XX:ConcGCThreads=4 -XX:ParallelGCThreads=4 -XX:+CMSScavengeBeforeRemark -XX:PretenureSizeThreshold=64m -XX:+UseCMSInitiatingOccupancyOnly -XX:CMSInitiatingOccupancyFraction=50 -XX:CMSMaxAbortablePrecleanTime=6000 -XX:+CMSParallelRemarkEnabled -XX:+ParallelRefProcEnabled -XX:-OmitStackTraceInFastThrow -verbose:gc -XX:+PrintHeapAtGC -XX:+PrintGCDetails -XX:+PrintGCDateStamps -XX:+PrintGCTimeStamps -XX:+PrintTenuringDistribution -XX:+PrintGCApplicationStoppedTime -Xloggc:/home/cpanelsolr/server/logs/solr_gc.log -XX:+UseGCLogFileRotation -XX:NumberOfGCLogFiles=9 -XX:GCLogFileSize=20M -Dsolr.log.dir=/home/cpanelsolr/server/logs -Djetty.port=8984 -DSTOP.PORT=7984 -DSTOP.KEY=solrrocks -Dhost=127.0.0.1 -Duser.timezone=UTC -Djetty.home=/home/cpanelsolr/server -Dsolr.solr.home=/home/cpanelsolr/server/solr -Dsolr.install.dir=/home/cpanelsolr -Xss256k -Dsolr.autoSoftCommit.maxTime=3000 -Dsolr.log.muteconsole -XX:OnOutOfMemoryError=/home/cpanelsolr/bin/oom_solr.sh 8984 /home/cpanelsolr/server/logs -jar start.jar --module=http) is running as cpanelsolr with PID 1437 (systemd check method).
 
Last edited:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,216
463
Hello,

Would you mind opening a support ticket using the link in my signature so we can take a closer look and determine what's happening?

Thank you.
 

petersphilo

Member
Nov 14, 2016
22
6
3
Paris
cPanel Access Level
Reseller Owner
Hello,

Would you mind opening a support ticket using the link in my signature so we can take a closer look and determine what's happening?

Thank you.

It looks like the issue is resolved..
i did get the same error email as usual on the first night after running the setup_cpanel_dovecot_fts script, but maybe that process just took longer because it has been 3 nights now that i have not received the error email..

i will notify if the error email returns

Thank You Again!